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An overview of news, trends and research in the Retail industry in the UK:
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How AI can transform the product experience
Ten years on from the development of digital product information management (PIM) systems, many retailers are still facing the same challenges when it comes to showcasing high quality, accurate produ
04 July 2025
Poundland sold for £1 in ironic rescue deal
Famous discount chain Poundland has been sold for the price of one of its own items, in a deal which sees Gordon Brothers acquire the brand for £1.
16 June 2025
M&S hackers may have gained access via IT partner TCS
A major cyber breach at UK retailer Marks & Spencer has thrust its IT services provider into the spotlight.
02 June 2025
How British brands can survive if they embrace data and an agile strategy
With the UK’s largest brands continuing to face pressures, economic challenges and disruptions, adopting an agile strategy and operating model is becoming more important than ever, writes Jon Bance,
02 June 2025
Textile recycling revolution in Europe could be boon for sustainability
A major shift towards increasing polyester textile recycling could have a huge impact on both social and environmental sustainability – but these efforts will not succeed without significant policy c
29 May 2025
Customer services can benefit from AI integration
A new Capgemini study has surveyed the opinions of consumers on customer services.
15 April 2025
BDO enters strategic partnership with Shopworks
Accountancy and business advisory firm BDO has entered into a strategic partnership with international retail consultancy Shopworks.
11 March 2025
UK shoppers favouring cost over sustainability amid spending pressures
Price sensitivity is driving more and more shoppers to private labels, according to new research.
10 March 2025
Consumers more trusting of dermocosmetics purchased in professional channels
The dermocosmetics sector could enjoy major growth if it can find a way to sell products, while catering to consumers’ hunger for professional advice. According to research from L.E.K.
27 February 2025
Teneo tapped for Quiz Clothing administration
UK fashion store Quiz Clothing has fallen into administration, with professionals from Teneo handling the process.
26 February 2025
Social media offers retailers opportunity to shine
As retailers look to jump-start a new era of growth in 2025, they can ill afford to neglect the power of social media.
14 February 2025
How skincare brands can differentiate themselves in a changing market
The skincare market is becoming increasingly saturated with a multitude of new products. For brands in the market, this means that offering a differentiated proposition is more important than ever.
05 February 2025
Dog treat brand JR Pet Products completes sale to AlphaPet Ventures
Premium UK dog treat brand JR Pet Products has been acquired by AlphaPet Ventures. Shareholders on the sell-side were advised by experts from business advisory firm Quantuma.
31 January 2025
Consumers divided on spending priorities heading into 2025
Consumers say they are less concerned about inflation than they were before.
17 January 2025
The key trends facing retailers for the 2024 Christmas shopping season
The festive period is well underway – and retailers are bracing for the holiday rush.
20 December 2024
Global retail sector heading for slim growth in 2025
The fashion industry is set for slow but steady growth in 2025, according to new McKinsey & Company research.
20 November 2024
Four tips for retailers to make the most of 'grocery-tourism'
With a collective wealth of experience in the retail industry, the concept of grocery store tourism is nothing new to Capgemini Invent’s UK retail team.
24 September 2024
Project One helps FMCG player to improve PMO capabilities
A Programme Management Office is a key part of the delivery function of an organisation with responsibility for overseeing and governing projects, standardising delivery approaches and practices and
20 September 2024
Customer services leaders concerned by scaling difficulties for GenAI pilots
Customer care leaders believe that Generative AI will soon be a defining feature of their sector, with four-in-five predicting their investments in the technology will increase.
17 September 2024
Unilever and Accenture establish heightened GenAI productivity
Unilever and Accenture have established a new industry standard in Generative AI productivity.
16 September 2024
Consumers now less price-conscious, more value driven
Following a sustained period of dwindling consumer spending power, cost-consciousness among UK consumers is finally falling.
10 September 2024
Unilever working with PwC on divestment of premium skincare brands
Fast-moving consumer goods giant Unilever has reportedly contacted PwC to help it slim its personal care portfolio.
04 September 2024
4 in 5 consumers plan new wellness and fitness purchases by 2025
New insight from PA Consulting suggests that almost four-in-five consumers have made sport and wellness purchases in the last two years.
01 July 2024
Accenture to support Bath & Body Works with AI experience
Bath & Body Works has selected Accenture to deliver its core technology infrastructure.
17 June 2024
Currys selects Accenture and Microsoft for Generative AI adoption
Currys has selected Accenture and Microsoft to deliver its core technology infrastructure to enable the international omnichannel retailer to leverage the latest AI technologies to enhance customer s
07 June 2024
Businesses need to do more than present sustainability as luxury product
The importance and focus on sustainability is increasing in the eyes of consumers around the world – and more and more are trying to do their own small part.
29 May 2024
10 ways AI technology can advance the retail sector
The rise of artificial intelligence is disrupting industries of all sorts.
26 March 2024
PwC set to return as Sainsbury's auditor
Reports in the British press suggest supermarket giant Sainsbury’s is set to re-appoint PwC as its auditor. The move would come a decade after the firm was replaced in the role by Big Four rival EY.
13 March 2024
Consumer packaged goods companies over-reliant on price hikes
2023 saw many consumer goods companies preside over what appeared to be strong revenue growth.
05 March 2024
Consumers struggle to prioritise sustainable packaging
While four-in-five consumers in the UK and US believe in the need to reduce plastic use, almost the same number do not rule out buying products which do not prioritise sustainability.
20 February 2024
FRP Advisory selected for The Body Shop administration
Shortly after a private equity company, The Body Shop has collapsed into administration in the UK.
16 February 2024
BDO selected for mountain bikes administration
Two mountain bike manufacturers in West Yorkshire have gone into administration.
23 January 2024
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