Retail news in the UK

An overview of news, trends and research in the Retail industry in the UK:

Consumers no longer see gym membership as discretionary spending UK gym membership is becoming increasingly normalised among consumers, according to a new study from CIL Strategy Consultants and Total Fitness.
20 February 2026
Interpath selected for Quiz Clothing administration After challenging trading conditions caused a drop in sales, fashion retailer Quiz Clothing has fallen into administration.
16 February 2026
FRC mulls formal investigation of PwC for WHSmith role After an accounting error wiped £30 million from WHSmith’s expected annual trading profit in North America, an independent report by Deloitte has found that the retailer now faces a larger-than-expec
03 December 2025
Social media presents major market as adults ‘look forward’ to Christmas adverts With Halloween disappearing in the rear-view mirror, the road to Christmas has opened up for retail advertisers around the world.
12 November 2025
Morrisons taps TCS for digital operations upgrade Tata Consultancy Services (TCS) has expanded its decade-long partnership with Morrisons to accelerate its digital transformation journey.
11 November 2025
Ecommerce expert Martin Newman on the future of customer experience and brand loyalty Martin Newman is an expert when it comes to customer experience, digital transformation and consumer-centric business strategy: with over four decades in retail and eCommerce leadership, he has shape
27 October 2025
La Perla sold out unprecedented administration by Quantuma Following a complicated administration, which set five precedents in the process, lingerie retailer La Perla has been sold to new ownership.
15 October 2025
M&S supply chain transformation supported by consultants from TMX Marks & Spencer is launching plans for an overhauled £340 million food supply chain. Supply chain consultancy TMX Transform is partnering with the retailer on the project.
30 September 2025
Deloitte conducts review into WH Smiths accounting error WH Smith has tasked Deloitte with undertaking a probe of its books, after an accounting error wiped around £30 million from its expected annual trading profit in North America.
29 August 2025
Promotions could bring in new generation of shoppers for quality brands A new study from SKIM has shown that consumers are altering their spending habits, around key economic and social trends.
19 August 2025
How AI can transform the product experience Ten years on from the development of digital product information management (PIM) systems, many retailers are still facing the same challenges when it comes to showcasing high quality, accurate produ
04 July 2025
Poundland sold for £1 in ironic rescue deal Famous discount chain Poundland has been sold for the price of one of its own items, in a deal which sees Gordon Brothers acquire the brand for £1.
16 June 2025
M&S hackers may have gained access via IT partner TCS A major cyber breach at UK retailer Marks & Spencer has thrust its IT services provider into the spotlight.
02 June 2025
How British brands can survive if they embrace data and an agile strategy With the UK’s largest brands continuing to face pressures, economic challenges and disruptions, adopting an agile strategy and operating model is becoming more important than ever, writes Jon Bance,
02 June 2025
Textile recycling revolution in Europe could be boon for sustainability A major shift towards increasing polyester textile recycling could have a huge impact on both social and environmental sustainability – but these efforts will not succeed without significant policy c
29 May 2025
Customer services can benefit from AI integration A new Capgemini study has surveyed the opinions of consumers on customer services.
15 April 2025
BDO enters strategic partnership with Shopworks Accountancy and business advisory firm BDO has entered into a strategic partnership with international retail consultancy Shopworks.
11 March 2025
UK shoppers favouring cost over sustainability amid spending pressures Price sensitivity is driving more and more shoppers to private labels, according to new research.
10 March 2025
Consumers more trusting of dermocosmetics purchased in professional channels The dermocosmetics sector could enjoy major growth if it can find a way to sell products, while catering to consumers’ hunger for professional advice. According to research from L.E.K.
27 February 2025
Teneo tapped for Quiz Clothing administration UK fashion store Quiz Clothing has fallen into administration, with professionals from Teneo handling the process.
26 February 2025
Social media offers retailers opportunity to shine As retailers look to jump-start a new era of growth in 2025, they can ill afford to neglect the power of social media.
14 February 2025
How skincare brands can differentiate themselves in a changing market The skincare market is becoming increasingly saturated with a multitude of new products. For brands in the market, this means that offering a differentiated proposition is more important than ever.
05 February 2025
Dog treat brand JR Pet Products completes sale to AlphaPet Ventures Premium UK dog treat brand JR Pet Products has been acquired by AlphaPet Ventures. Shareholders on the sell-side were advised by experts from business advisory firm Quantuma.
31 January 2025
Consumers divided on spending priorities heading into 2025 Consumers say they are less concerned about inflation than they were before.
17 January 2025
The key trends facing retailers for the 2024 Christmas shopping season The festive period is well underway – and retailers are bracing for the holiday rush.
20 December 2024
Global retail sector heading for slim growth in 2025 The fashion industry is set for slow but steady growth in 2025, according to new McKinsey & Company research.
20 November 2024
Four tips for retailers to make the most of 'grocery-tourism' With a collective wealth of experience in the retail industry, the concept of grocery store tourism is nothing new to Capgemini Invent’s UK retail team.
24 September 2024
Project One helps FMCG player to improve PMO capabilities A Programme Management Office is a key part of the delivery function of an organisation with responsibility for overseeing and governing projects, standardising delivery approaches and practices and
20 September 2024
Customer services leaders concerned by scaling difficulties for GenAI pilots Customer care leaders believe that Generative AI will soon be a defining feature of their sector, with four-in-five predicting their investments in the technology will increase.
17 September 2024
Unilever and Accenture establish heightened GenAI productivity Unilever and Accenture have established a new industry standard in Generative AI productivity.
16 September 2024
Consumers now less price-conscious, more value driven Following a sustained period of dwindling consumer spending power, cost-consciousness among UK consumers is finally falling.
10 September 2024
Unilever working with PwC on divestment of premium skincare brands Fast-moving consumer goods giant Unilever has reportedly contacted PwC to help it slim its personal care portfolio.
04 September 2024

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