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No news found.
02 June 2020
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26 May 2020
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04 December 2019
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22 October 2019
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22 May 2019
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21 May 2019
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20 May 2019
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13 May 2019
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22 January 2019
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27 November 2018
Accenture to work alongside WPP-owned agency on Shell CRM contract
28 August 2018
Accenture sued by former sales boss for favouring 'new blood'
26 June 2018
Legacy IT operations slow profitability, customer experience and innovation
25 June 2018
Companies with poor customer experience are putting £107 billion at risk
31 May 2018
TNXTO launches customer centricity programme for London-based organisations
10 April 2018
Eight crucial attributes for sales professionals to adopt agile working
28 February 2018
Banks to improve customer services offerings as economy stabilises
14 February 2018
Six traits demonstrated by successful business and sales leaders
25 October 2017
Ulster Bank says it is a pioneer in using Salesforce's AI suite for CRM
07 September 2017
Employees in professional services critical of business development teams
03 August 2017
Customers and companies out of sync when it comes to customer service
19 July 2017
Brands need tailored strategies to win customer loyalty game
05 July 2017
Brand loyalty not enough to guarantee custom
22 June 2017
Oxyma supports Kluwer Law with improving its client segmentation
17 May 2017
Market Gravity helps Clydesdale and Yorkshire Bank with innovation lab
16 May 2017
Britain's Digital Families: Six archetypes of internet and tech users
01 March 2017
Actively engaging frontline staff is key for successful transformation
15 November 2016
Digital is accelerating business model change in the B2B landscape
10 November 2016
Benchmarking can help improve customer service performance levels
08 November 2016
Automation is transforming customer care and call centre landscape
21 October 2016
Association of Professional Sales partners with Huthwaite International
29 September 2016
Pressure on prices is on the rise, innovation and value pricing key
01 July 2016
Customer Experience value key for marketers to maximise CX return
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