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Sales news in the UK | Page 2

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Brands need tailored strategies to win customer loyalty game By challenging traditional beliefs around customer loyalty and cutting through purely transactional rewards, brands can create more intelligent propositions, writes Harriet Mason, an Engagement Manag
19 July 2017
Brand loyalty not enough to guarantee custom Top companies holding onto customers through brand loyalty alone is becoming increasingly difficult, according to a rectent report.
05 July 2017
Oxyma supports Kluwer Law with improving its client segmentation Improving client understanding and targeting is becoming increasingly important for organisations.
22 June 2017
Market Gravity helps Clydesdale and Yorkshire Bank with innovation lab Clydesdale and Yorkshire Banks has partnered with design consultancy Market Gravity to develop, implement and launch an experiential banking innovation lab on Kensington High Street – Studio B.
17 May 2017
Britain's Digital Families: Six archetypes of internet and tech users New research on the digital DNA of Brits finds that there are broadly speaking 6 archetypes of internet and technology users.
16 May 2017
Actively engaging frontline staff is key for successful transformation Actively engaging line managers and frontline staff are key parts of the wider organisational transformation puzzle, a new report finds.
01 March 2017
Digital is accelerating business model change in the B2B landscape Pursuit of the digitalisation agenda is enabling B2B organisations to transform their business models, expand outside their traditional markets and enable operational innovation, finds new research.
15 November 2016
Benchmarking can help improve customer service performance levels The customer service industry has evolved beyond all recognition.
10 November 2016
Automation is transforming customer care and call centre landscape The customer-care journey is changing as new customer expectations are met with automation and digitalised solutions.
08 November 2016
Association of Professional Sales partners with Huthwaite International The Association of Professional Sales has admitted Huthwaite International into its partner network.
21 October 2016
Pressure on prices is on the rise, innovation and value pricing key Under current economic and market trends, 83% of companies suffer from increasing price pressure and margin erosion.
29 September 2016
Customer Experience value key for marketers to maximise CX return The secret to maximising CX return is to focus on customer experience value, says Andy Main, head of Deloitte Digital. Marketers are competing on experience now more than ever.
01 July 2016
Digital channels driving growth in wealth management landscape The global wealthy are continuing to increase their wealth at a phenomenal rate. Managing that wealth can be a profitable enterprise.
15 June 2016
Poor customer experience costs Big 4 UK banks billions The value of excellent customer services experience can be considerable. In the UK, the largest four banks – Barclays, HSBC, Lloyds and RBS – may be missing out on an average £3.
11 February 2016
IBM: Cognitive pricing to retain and attract customers Pricing strategy has only become more complex as online retail channels proliferate.
01 February 2016
KPMG: Retail sales growth unlikely to improve in 2016 2015 was a good year for consumers as real pay increased 2.8%.
14 January 2016
3 ways digital trust can engineer higher customer loyalty Accenture has identified three steps companies can take to preserve digital trust while rolling out Internet of Things (IoT) products and services.
18 November 2015
Pharma sales teams increasingly focus on long term Sales teams for large pharma/biotech companies are increasingly focused on long-term growth strategies, research from ZS Associates shows.
29 October 2015
McKinsey: Digital brand capabilities eat the competition Companies that fit a variety of digital channels into their marketing engagement are capturing large swaths of consumers, research by McKinsey & Company shows.
30 July 2015
Customer loyalty programmes fail to capture consumers Customer loyalty programmes have failed to grow with the times, recent research from Capgemini Consulting finds.
30 July 2015
ZS: Large company sales professionals to move inside Sales professionals in large high-tech companies will increasingly move inside, research from ZS Associates finds.
22 July 2015
Marketing overlooking customer experience goals Four in five consumers do not feel understood as an individual by brands, research by IBM and Econsultancy shows.
13 May 2015
McKinsey: Marketing & sales capabilities bolster growth Implementing modern marketing and sales capabilities can help average performing businesses significantly improve growth rates, according to recent research from McKinsey.
13 April 2015
McKinsey: 6 steps to transform marketing & sales skills In order to keep up with the ever-changing global economy, businesses should possess superior internal capabilities, most notably commercial capabilities in marketing and sales, McKinsey & Company po
30 March 2015
McKinsey: Digital capabilities boost sales conversion Companies that fit a variety of digital channels into their marketing engagement are capturing large swaths of consumers, McKinsey & Company research shows.
17 March 2015
Credit card firms leave millions in profit untapped Credit card companies are leaving additional profit potential untapped, reveals a study conducted by Simon-Kucher & Partners.
10 March 2015
BearingPoint: Actively managing staff leads to success Front-line managers play a decisive role in improving business performance with up to a 20% increase in recurring productivity to be gained through active management techniques, recent research from
19 February 2015
Deloitte & McKinsey advisors release business book Former Deloitte & McKinsey consultants Josemaria Siota and Luiz Zorzella have, after three years of research, published their book titled Revenue Growth: Four Proven Strategies.
29 December 2014
Capgemini: Christmas sales kick off: double digit growth After disappointing September sales numbers, spending in October is back on track with double digit growth of 14%, indicates the IMRG Capgemini e-Retail Sales Index.
21 November 2014
McKinsey Solutions signs partnership with Eversight McKinsey Solutions, the data analytics and software unit of strategy consultancy McKinsey & Company, has agreed a partnership with Eversight, a provider of cloud-based sales and marketing services.
05 November 2014
Strategy&: Demand analytics boosts commercial performance Companies that have best practice demand analytics in place demonstrate better commercial performance levels than competitors, concludes a new joint research study from Strategy& and INSEAD.
15 October 2014
Strategy&: Four reasons why price elasticity is obsolete For decades, economic and business theory on pricing has centered around the concept of ‘price elasticity*’.
18 September 2014

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