Ecommerce news in the UK

An overview of news, trends and research in Ecommerce consulting in the UK:

Cost of living continues to hit Christmas spending After another year of rampant inflation, more than one-third of Britain’s consumers are planning on downsizing their Christmas spending on gifts.
27 October 2023
Commercial consultancy Facets sets sights at £1 million turnover Manchester-based commercial consultancy Facets has booked its best year yet, growing its revenue by a staggering 279% in its latest financial year.
09 August 2022
Fast growing online marketplaces set to dominate ecommerce markets The gradual shift of consumers to online retail was given a huge boost during the pandemic – as the bulk of non-essential commerce went digital.
13 April 2022
Online retail and e-commerce model runs on thinner margins As the trend to digitalisation inevitably ramps up competition in the ecommerce space, retailers will have to learn to live with the tighter margins online shopping brings.
10 November 2021
BJSS adds e-commerce solution to its offerings for retailers BJSS has expanded its suite of offerings for the retailer and consumer-focused business, with a new partnership with commercetools.
16 April 2021
Lack of ecommerce costs Primark over £1 billion during lockdown Over the last six decades, Dublin-headquartered Primark has made a name for itself as a keystone high-street player, basing its business model on offering discount pricing at physical locations while
26 January 2021
Primark sales fall to zero due to lack of ecommerce wing Clothing giant Primark has stated its sales have gone from £650 million each month to zero, as the coronavirus has forced it to close in Europe and the US.
07 May 2020
Creating a winning digital customer experience strategy In today’s rapidly evolving landscape and always-connected world, companies that really want to stay ahead of the game need a winning digital customer experience strategy.
09 April 2020
TheFork's Bookatable influences £700 million in diner spending As the UK’s restaurant sector looks to turn a corner, following years of stagnation, many in the business are failing to fully engage with online customers.
06 April 2020
Fall in CVAs could lead to spike in retail administrations 2019 was undoubtedly a tough year for the retail sector – however Britain’s high street crisis could be on the verge of deepening this year, according to the latest research.
24 January 2020
The top 20 retailers according to UK consumers Data from global professional services firm OC&C Strategy Consultants has revealed that M&S Simply Food is now UK consumers’ preferred retailer.
16 December 2019
FMCG sector pours billions of digital advertising spend down drain Around 60% of money spent on digital advertising by fast moving consumer goods firms is wasted, according to a new report.
06 August 2019
Online retail hit by fall in consumer confidence Recent months have seen e-commerce firms discover that they are far from immune to the same pressures that have led to a high street crunch in the UK.
23 July 2019
Six business model strategies for retailers to remain competitive On the back of major trends such as e-commerce, changing client demands and the blending of offerings and sectors, the speed of change in the retail industry has reached new heights.
11 June 2019
Price comparison websites disrupt UK hotel industry The way travellers arrange accommodation for vacations has seen seismic shifts in the last few years.
07 June 2019
Online retail growth outpaces bricks-and-mortar footfall Traditional retailers saw sales volume and value stabilised at the start of 2019, enjoying growth 4%.
06 June 2019
Customer ratings now more influential than product brands Digital culture has been a major disrupting force for consumer brands in recent years, particularly due to the growing prominence of customer reviews posted on the internet.
21 May 2019
UK supermarkets see off Amazon threat for now As ecommerce continues to batter the market share of traditional bricks-and-mortar retailers, one area that continues to hold fast against the challenge is the grocery subsector.
17 January 2019
Primark enjoys rapid growth despite steadfast refusal to digitise Since its launch in 1969, Dublin-headquartered Primark has made a name for itself as a keystone high-street player, and the go-to discount fashion provider of choice for millions of shoppers world-wi
08 October 2018
UK less trusting of consumer-facing businesses than 3 years ago As consumers and businesses become more reliant on technology, they are also feeling more exposed to risk.
19 September 2018
The top 10 UK brands for customer service and experience As companies across the spectrum of business sectors come up against heightened competition, the importance for an improved customer experience offering is more clear than ever before.
31 July 2018
Begbies Traynor administrates GinFestival.com as gin bubble threatens to burst For the best part of a decade, gin sales in the UK have been growing exponentially, however, the collapse of a firm previously riding high on that wave of consumption has suggested that the gin bubbl
13 July 2018
Moorfields advises Sunline Direct Mail as firm weighs administration Sunline Direct Mail, which provides print, marketing and direct mail services, is planning to bring in an administrator because of a falling order book.
18 June 2018
Omnichannel increasingly part of vehicle buying process in key markets While changes in the automotive industry are transforming cars, a new study has examined how shifting customer expectations around the car buying process are set to affect how car dealers are perceiv
12 December 2017
Canadian banks can do more to spur digital and multi-channel banking With consumers becoming increasingly tech-savvy, banks have rolled out a number of innovations to help them go about business, however a new study from Oliver Wyman states they could still do more.
13 June 2017
Accenture further expands e-commerce and Salesforce capabilities Accenture has acquired salesforce customer journey experts Media Hive for an undisclosed fee.
23 May 2017
Online market of China's FMCG industry is booming, OC&C finds Chinese consumers are increasingly embracing online market places for access to fast moving consumer goods (FMCGs), a new report has found.
17 May 2017
Consumers are using online information to identify best deals Online sales continue to increase as consumers leverage new shopping channels.
30 January 2017
Online MRO startup Zamro selects e-commerce platform of Intershop Zamro, an online platform that provides tools and technical supplies, has implemented Intershop’s Commerce Suite solution to serve as its B2B omni-channel commerce hub.
29 December 2016
Online shopping and ecommerce grows in importance in India India’s rapid growth, across a range of metrics, appears to be good news for global consumer businesses seeking to access its markets.
08 December 2016
Baringa expands into Consumer Products and Retail industries Baringa is expanding into the Consumer Products and Retail sectors with the launch of a dedicated practice, focused on supporting clients in the sectors meet market and technology challenges.
10 November 2016
Alibaba India ropes in former McKinsey consultant Madhur Deep Alibaba, as part of its expansion planning for entry into India, has hired former McKinsey & Company consultant Madhur Deep.
04 November 2016

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