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Retail news in the UK | Page 2

An overview of news, trends and research in the Retail industry in the UK:

BearingPoint supports Currys with business process upgrade Following a major structural change to combine its UK brands, Currys was unsure how to combine its business processes – and also needed help improving its aftersales process.
14 September 2023
Retailers must modernise customer experience to compete Operations and CX having become increasingly important to the future of retail companies in the UK, but transforming those functions can be hamstrung by a company’s legacy systems.
28 August 2023
Consumers resilient in the face of uncertainty, Accenture finds A majority of people expect their disposable income to remain the same or improve within the next 12 months despite economic uncertainty.
15 August 2023
Pre-pack sale saves jobs at model retailer Ripmax Online model retailer Ripmax has been sold out of administration, protecting more than 20 jobs. The sale was overseen by administrators from restructuring specialist Quantuma.
07 August 2023
Half of UK consumers say kindness is important in buying choices A majority of global consumers now define the ‘kindness’ of a company as a key factor in purchasing goods and services – with 61% saying it has caused them not to make purchases in the last two years
28 July 2023
Consumer negativity on economic outlook falls As the global economic picture remains clouded by uncertainty, consumer sentiment remains notably pessimistic about future prospects.
12 June 2023
Nike selects Cognizant to transform global tech operations Cognizant has announced a new agreement with sporting brand Nike, to transform and support its technology operations.
03 May 2023
Gen Z maintains discretionary spending despite inflation As inflation on essentials like food continues to spiral, six-in-10 UK consumers are cutting back on non-essential purchases.
02 May 2023
Retail the UK’s leading industry for digital experience They UK’s businesses are ahead of the curve, when it comes to enhancing their digital experience with social media use, according to a new survey.
25 April 2023
Digital tools and return charges key to cut UK fashion's carbon emissions As the UK struggles to meet its net zero targets, millions of returned fashion items are incinerated, generating thousands of tonnes of CO2 emissions every year.
17 April 2023
Enfuse Group hosts Agile workshop for UK retail leaders Leaders from across the UK’s retail and hospitality sectors have gathered for an event, helping them to explore the benefits of Agile working.
29 March 2023
Fashion industry can cut overproduction by 15% The global fashion industry could reduce waste and cut costs by reducing its production levels, and prioritising quality over quantity.
17 February 2023
Retailers can build customer loyalty via sustainability discounts As retailers struggle to retain sales volumes amid heightened inflation and a prolonged recession, innovating customer loyalty offerings may offer a key opportunity to retain consumer support.
16 January 2023
Inflation forces US consumers to cut essential food spending Massive inflation rapidly outstripping wage growth is leading to a huge fall in living standards in many of the world’s leading economies.
13 January 2023
Chatbot frustration sees UK customer satisfaction slump The human touch is still central to top customer service, according to UK consumers – a third of whom believe customer service has worsened in the last two years.
26 December 2022
Cost-of-living crisis driving a second-hand shopping boom Awareness of the impacts of mass consumption on the planet, combined with the need to downsize expenditure in the cost of living crisis mean more shoppers are turning to second-hand goods this Christ
19 December 2022
Clothing retailer M&Co tasks Teneo with administration Clothes retailer M&Co has installed administrators from Teneo. The news comes as the company collapses for a second time in just over two years, amid the cost-of-living crisis.
16 December 2022
Digitisation will continue to disrupt retail business models A new study has confirmed that the challenge e-commerce presents to retail is not returning to ‘normal’ – with most economies having seen it rapidly gain market share during the pandemic.
22 November 2022
UK customer satisfaction holds firm in 2022 Even amid difficult trading conditions, UK businesses are managing to maintain their customer satisfaction levels.
18 November 2022
PwC to oversee Made.com administration The operators of Made.com Design have filed a notice to appoint Big Four firm PwC as its administrator. The consultancy will now work to find a buyer for the assets of the e-commerce firm. Made.
03 November 2022
Inflation and interest hikes to hit UK consumer spending UK households face an unprecedented financial squeeze, according to a new study, as inflation diminishes the value of pay in real terms, while interest rates make borrowing more expensive.
30 September 2022
Consumers scaling back spending due to energy spike and inflation With inflation on the rise, amid a sustained period of wage stagnation, consumer spending in the UK is dipping dramatically.
20 September 2022
UK retail to miss out on £25 billion in discretionary spending Almost nine-in-ten UK consumers intend to cut back their spending over the year ahead, as inflation continues to force them to cut back on non-essential purchases.
30 August 2022
Shifting consumer priorities see businesses facing 'crisis of relevance' Almost nine-in-ten executives are worried that their business is at risk of becoming irrelevant, as public sentiments on consumption and work shift around the world.
18 August 2022
Retailers face looming 'profit crisis' as inflation bites With the cost-of-living crisis and stagnant wages eating away at the spendable income of most consumers, retailers may be about to witness an alarming slump, according to new research.
21 June 2022
Kearney: Patagonia the world's most circular fashion retail brand Patagonia is the world’s most circular brand in the world of fashion retail, according to a new study.
09 May 2022
Fast growing online marketplaces set to dominate ecommerce markets The gradual shift of consumers to online retail was given a huge boost during the pandemic – as the bulk of non-essential commerce went digital.
13 April 2022
UK shoppers reach 'tipping point' over sustainable consumption Half of UK consumers would be willing to pay extra for sustainable produce from retailers, according to a new survey.
11 April 2022
Consultants to oversee administration of men's footwear brand UK headquartered footwear brand Steptronic has called in administrators, after its bottom line was hit hard by supply chain issues.
21 March 2022
Consumer retail profit at risk as inflation bites With inflation set to rise even further from its current 30-year high, retailers are faced with looming losses.
11 March 2022
Inflation forcing UK residents to spend savings Spiralling rates of inflation, sustained wage stagnation, and the continued economic impacts of the pandemic mean many UK residents are having to burn through savings to stay afloat.
09 March 2022
Teneo to oversee administration of Studio Retail UK ecommerce firm Studio Retail is hoping for a rapid sale of its assets, after the appointment of administrators from Teneo.
28 February 2022

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