Retail news in the UK | Page 2

An overview of news, trends and research in the Retail industry in the UK:

Accenture to support Bath & Body Works with AI experience Bath & Body Works has selected Accenture to deliver its core technology infrastructure.
17 June 2024
Currys selects Accenture and Microsoft for Generative AI adoption Currys has selected Accenture and Microsoft to deliver its core technology infrastructure to enable the international omnichannel retailer to leverage the latest AI technologies to enhance customer s
07 June 2024
Businesses need to do more than present sustainability as luxury product The importance and focus on sustainability is increasing in the eyes of consumers around the world – and more and more are trying to do their own small part.
29 May 2024
10 ways AI technology can advance the retail sector The rise of artificial intelligence is disrupting industries of all sorts.
26 March 2024
PwC set to return as Sainsbury's auditor Reports in the British press suggest supermarket giant Sainsbury’s is set to re-appoint PwC as its auditor. The move would come a decade after the firm was replaced in the role by Big Four rival EY.
13 March 2024
Consumer packaged goods companies over-reliant on price hikes 2023 saw many consumer goods companies preside over what appeared to be strong revenue growth.
05 March 2024
Consumers struggle to prioritise sustainable packaging While four-in-five consumers in the UK and US believe in the need to reduce plastic use, almost the same number do not rule out buying products which do not prioritise sustainability.
20 February 2024
FRP Advisory selected for The Body Shop administration Shortly after a private equity company, The Body Shop has collapsed into administration in the UK.
16 February 2024
BDO selected for mountain bikes administration Two mountain bike manufacturers in West Yorkshire have gone into administration.
23 January 2024
UK consumers continue to cut spending for 2024 While the narrative around the UK economy has bordered on optimism in recent months – with stats suggesting wage growth is finally outpacing inflation – consumers are feel they are less secure than t
08 January 2024
UK consumers most likely to give unwanted gifts to charity Unwanted Christmas gifts are most likely to be donated to charity, according to new research.
26 December 2023
How Metyis is helping Hugo Boss make the most of its data Iconic fashion brand Hugo Boss has launched a new Hugo Boss Digital Campus in partnership with Metyis.
21 November 2023
Cost of living continues to hit Christmas spending After another year of rampant inflation, more than one-third of Britain’s consumers are planning on downsizing their Christmas spending on gifts.
27 October 2023
Halloween popularity rises amid generational spending shift Even as UK consumers scale back their spending on Christmas amid a cost-of-living crisis, Millennial and Gen Z shoppers are helping inflate the annual revenues of the country’s Halloween economy.
18 October 2023
BearingPoint supports Currys with business process upgrade Following a major structural change to combine its UK brands, Currys was unsure how to combine its business processes – and also needed help improving its aftersales process.
14 September 2023
Retailers must modernise customer experience to compete Operations and CX having become increasingly important to the future of retail companies in the UK, but transforming those functions can be hamstrung by a company’s legacy systems.
28 August 2023
Consumers resilient in the face of uncertainty, Accenture finds A majority of people expect their disposable income to remain the same or improve within the next 12 months despite economic uncertainty.
15 August 2023
Pre-pack sale saves jobs at model retailer Ripmax Online model retailer Ripmax has been sold out of administration, protecting more than 20 jobs. The sale was overseen by administrators from restructuring specialist Quantuma.
07 August 2023
Half of UK consumers say kindness is important in buying choices A majority of global consumers now define the ‘kindness’ of a company as a key factor in purchasing goods and services – with 61% saying it has caused them not to make purchases in the last two years
28 July 2023
Consumer negativity on economic outlook falls As the global economic picture remains clouded by uncertainty, consumer sentiment remains notably pessimistic about future prospects.
12 June 2023
Nike selects Cognizant to transform global tech operations Cognizant has announced a new agreement with sporting brand Nike, to transform and support its technology operations.
03 May 2023
Gen Z maintains discretionary spending despite inflation As inflation on essentials like food continues to spiral, six-in-10 UK consumers are cutting back on non-essential purchases.
02 May 2023
Retail the UK’s leading industry for digital experience They UK’s businesses are ahead of the curve, when it comes to enhancing their digital experience with social media use, according to a new survey.
25 April 2023
Digital tools and return charges key to cut UK fashion's carbon emissions As the UK struggles to meet its net zero targets, millions of returned fashion items are incinerated, generating thousands of tonnes of CO2 emissions every year.
17 April 2023
Enfuse Group hosts Agile workshop for UK retail leaders Leaders from across the UK’s retail and hospitality sectors have gathered for an event, helping them to explore the benefits of Agile working.
29 March 2023
Fashion industry can cut overproduction by 15% The global fashion industry could reduce waste and cut costs by reducing its production levels, and prioritising quality over quantity.
17 February 2023
Retailers can build customer loyalty via sustainability discounts As retailers struggle to retain sales volumes amid heightened inflation and a prolonged recession, innovating customer loyalty offerings may offer a key opportunity to retain consumer support.
16 January 2023
Inflation forces US consumers to cut essential food spending Massive inflation rapidly outstripping wage growth is leading to a huge fall in living standards in many of the world’s leading economies.
13 January 2023
Chatbot frustration sees UK customer satisfaction slump The human touch is still central to top customer service, according to UK consumers – a third of whom believe customer service has worsened in the last two years.
26 December 2022
Cost-of-living crisis driving a second-hand shopping boom Awareness of the impacts of mass consumption on the planet, combined with the need to downsize expenditure in the cost of living crisis mean more shoppers are turning to second-hand goods this Christ
19 December 2022
Clothing retailer M&Co tasks Teneo with administration Clothes retailer M&Co has installed administrators from Teneo. The news comes as the company collapses for a second time in just over two years, amid the cost-of-living crisis.
16 December 2022
Digitisation will continue to disrupt retail business models A new study has confirmed that the challenge e-commerce presents to retail is not returning to ‘normal’ – with most economies having seen it rapidly gain market share during the pandemic.
22 November 2022

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