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Outsourcing & Shared Services news in the UK
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Moving towards a new managed services model
Having developed almost two decades ago, managed services remain an important part of the IT function – but they may be at risk of going stale.
05 April 2024
Coeus Consulting helps financial institution with sourcing assessment
When a FTSE listed global financial services organisation pondered on the question if business process outsourcing could improve the delivery of its workplace services, the company’s CIO turned to Co
19 December 2022
Node4 acquires IT services provider risual
Cloud-led digital transformation firm Node4 has announced the acquisition of risual. The IT managed services and solutions provider brings 170 UK staff to Node4’s offering.
19 July 2022
A&M experts on the practice of best cost country sourcing
Cost is still the defining factor for the international sourcing strategies of most companies.
24 May 2021
Companies to reassess IT outsourcing approach
The Covid-19 pandemic and the restrictions on movement brought in to combat it have seen a boom in outsourcing over the last year.
22 March 2021
Eight services every scaling small businesses can outsource
Small businesses can benefit enormously from outsourcing a number of their services.
17 April 2020
Coeus Consulting wins award for IT sourcing project in utilities
The Global Sourcing Association has unveiled the winners of its 2019 Strategic Sourcing Awards.
18 December 2019
The Co-operative Bank renews outsourcing contract with Capita
Global professional services firm Capita has announced that it has renewed its contract with The Co-operative Bank to run its mortgage servicing operation in the UK.
06 November 2019
Coeus Consulting lauded for its sourcing advisory work
The Global Sourcing Association (GSA) has unveiled the finalists of its 2019 Strategic Sourcing Awards. London-based consulting firm Coeus Consulting has made the final cut in two categories.
23 October 2019
Caterpillar outsources finance operations to Accenture
Belfast’s local economy looks set to lose out on around 100 jobs, after news broke that machinery manufacturer Caterpillar is set to outsource its financial services capacity.
11 October 2019
How to successfully outsource manufacturing to China
By outsourcing manufacturing to low-cost locations such as China over the years, several companies in the UK, Europe and the US have saved costs, increased production capacity and profits.
06 September 2019
Hudson Contract launches contract consulting wing
East Yorkshire headquartered payroll firm Hudson Contract has launched a new company to support businesses working with self-employed consultants and professionals.
05 July 2019
DWP criticised for handing outsourcers extra £630 million
The continuing furore over outsourcing benefit tests for sick and disabled people has once again reared its head, with the UK Government being pilloried for handing the professional services firms in
04 July 2019
Outsourcer Interserve's rescue plan sparks share slide
Embattled government contractor Interserve has announced that a plan to reduce its debt by issuing new shares.
13 December 2018
UK Government calls on outsourcers to agree to 'living wills'
In a bid to safeguard public services and funds from a future collapse of an outsourcing provider, the British Government has called on a number of professional services companies to draft IT cheat-s
28 November 2018
Cancer test blunder sees Capita scrutinised for NHS outsourcing role
Scandal stricken professional services firm Capita has reportedly come under heavy fire for its mis-handling of almost 50,000 letters relating to cancer screening information across England.
19 November 2018
Capita wins contract to boost NHS connectivity in Essex
Professional services firm Capita has won an NHS connectivity contract worth more than £5 million to help the Essex NHS Trust over the following five years.
08 November 2018
Accenture to pay Irish Google outsourcing staff living wage
Following mounting criticism in the court of public opinion, the Irish wing of global consulting firm Accenture has announced it will hence forth pay the living wage to its outsourced staff working o
12 October 2018
Chris Argent, Director at Wavestone UK, on outsourcing industry trends
With over 25 years of experience in consulting and IT services, Chris Argent is one of Wavestone’s most senior advisors and member of the firm’s leadership team in the UK.
06 February 2018
Growth in UK outsourcing industry nears 20%, cloud main driver
Outsourcing across the EMEA region has seen a steady overall performance during the past year, according to new analysis.
22 January 2018
Five large technology trends in the outsourcing industry
The technology outsourcing industry is booming.
27 December 2017
Four dimensions for asset & wealth managers considering outsourcing
In a bid to bolster efficiency, agility and value-added to business activities, asset and wealth managers are increasingly contemplating outsourcing their Middle and Back office functions to Third Pa
30 August 2017
IT outsourcing market reaches tipping point, top 30 firms in UK
65% of businesses who currently outsource IT solutions will continue to do so at the same rate or more, with 35% citing that they are planning to outsource more, according to a new study.
28 August 2017
FCA selects Cognizant as partner to transform technology portfolio
The Financial Conduct Authority (FCA) has selected Cognizant to support with the enhancement of the efficiency, reliability and scalability of core IT applications.
17 August 2017
House of Fraser picks Capgemini for IT services
British department store House of Fraser has announced a new agreement with technology and outsourcing consultancy Capgemini.
30 June 2017
The globe's best outsourcing advisors, consultants and lawyers
The International Association of Outsourcing Professionals (IAOP) has announced the 2017 edition of its annual ‘World's Best Outsourcing Advisors’ short-list.
30 May 2017
Credit Suisse outsources structured products business to Delta Capita
European bank Credit Suisse has appointed Delta Capita to manage its structured products business across Europe, the Middle East and Africa (EMEA).
21 March 2017
Avasant scales up its Youth Digital Employment Initiative in Jamaica
To support the development of the BPO industry in Jamaica, the Avasant Foundation and partners are scaling up the Avasant Youth Digital Employment Initiative.
03 March 2017
Insurer Alecta hires CGI to modernise its IT capabilities in five year contract
Alecta, a Swedish insurance firm, has appointed CGI as its IT modernisation vendor. CGI will deliver a range of IT related services, for the five year contract valued at around €33 million.
28 February 2017
A nine-step approach for successful strategic IT sourcing
The sourcing of IT systems and services is a time consuming and complicated process which typically commences up to 18 months before the end of existing contract arrangements.
20 February 2017
EMEA sourcing market grows to €3.1 billion in Q3 2016
The EMEA sourcing market has seen strong growth in the third quarter, expanding by more than twenty percent on the previous quarter to a total contract value of over €3 billion, lifted in particular
20 October 2016
Big Four KPMG named European Advisory of the Year by GSA
The Global Outsourcing Association has announced the winners of its 2016 European Awards.
17 October 2016
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