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Outsourcing & Shared Services news in the UK | Page 2

An overview of news, trends and research in Outsourcing & Shared Services consulting in the UK:

Capita wins £70 million customer service outsourcing contract Three has announced Capita as the preferred bidder for its seventy-million pound, seven year customer service delivery contract.
29 September 2016
KLM outsources IT workplace management and service desk to Unisys The Dutch wing of the Air France–KLM Group, KLM Royal Dutch Airlines, has signed a five-year outsourcing contract with Unisys for the delivery of IT services.
24 June 2016
Aecus launches the 2016 edition of its annual Innovation Awards Consulting firm Aecus has launched the 2016 edition of its ‘Innovation Awards’.
08 June 2016
The best IT outsourcing service providers in the Netherlands Across the board, satisfaction with IT outsourcing companies is high in the Netherlands; however, the differences between the various parties are increasing, according to new research.
31 May 2016
NOA recognises five consulting firms for outsourcing excellence Accenture, Infosys, Capita, Elixirr and Symphony Ventures have managed to scoop a prestigious accolade for excellence in the field of outsourcing advisory.
26 May 2016
Aecus launches interim management practice: Aecus Interims London based outsourcing consultancy Aecus has launched an interim management practice, adding to its portfolio of consulting, benchmarking and delivery services.
23 May 2016
Top 20 outsourcing advisory and consulting firms of the globe IAOP, a global association that promotes and represents the outsourcing industry, has released the 2016 edition of its ‘World's Best Outsourcing Advisors’ - the 20 advisory and consulting firms.
10 May 2016
Transport for NSW hires CSC, $100 million service deal Transport for New South Wales has hired CSC to become its principal network services manager, in a deal reportedly worth AU$100 million.
25 April 2016
Australian Department of Defence extends Unisys contract The Australian Department of Defence has extended, for an additional two years, its IT services contract with Unisys.
24 March 2016
Manufacturer Assa Abloy outsources IT infrastructure to Wipro Assa Abloy has hired Wipro to consolidate its data centres and deliver a company-wide IT managed services framework. The value of the five year deal has not been disclosed.
23 March 2016
Nokia hires Altran to support Delivery Centers in India Nokia has hired Altran to provide network operations services to its Indian organisation.
01 March 2016
A.T. Kearney: RPA and BPaaS threatening outsourcing Outsourcing has for some decades now been a cornerstone of many corporate cost cutting measures, with highly educated and relatively cheap foreign countries providing a means to reduce back-office an
19 January 2016
The top 40 countries for business process outsourcing India is still the number one country for business process outsourcing, followed by China and Malaysia, according to A.T. Kearney’s Global Services Location Index.
14 January 2016
Five consulting firms win National Outsourcing Awards Consultancies Capgemini, Capita, CGI, Infosys and KPMG have been recognised as top performers in the outsourcing industry during the National Outsourcing Association Awards, which were organised in L
09 December 2015
HMRC hires Bain & Co. to guide move away from Aspire The HMRC has selected Bain & Company to guide its transition away from its hefty £10.7 billion Aspire IT outsourcing contract.
03 December 2015
Strong consulting arms boost Indian IT and BPO services Infosys and Wipro, two large Indian outsourcing concerns, have in recent years struggled to reel in big fish clients for their consulting arms.
06 October 2015
10 reasons that trigger dissatisfaction in outsourcing According to recent research from Giarte, 50% of all outsourcing clients would recommend their current provider. The remaining 50% of clients feedback ranges from negative to neutral.
29 September 2015
PA Consulting: RPO offers latest HR at reduced cost HR outsourcing is growing steadily as more and more organisations are looking to standardise their global HR operations, access the latest technology and save money through recruitment process outsou
06 August 2015
PwC: Global business centres in Ireland are booming Shared Service Centres are booming in Ireland, with 78% of their executives expecting expansion in the coming years, research by PwC shows.
03 August 2015
CIOs increasingly look for skills outside organisation More and more CIOs are looking outside their organisation for the needed technology skills, research by KPMG and Harvey Nash shows.
07 July 2015
The best IT outsourcing providers in the United Kingdom The overall majority of UK organisations are satisfied with their outsourcing partner, reveals research among 800 large IT outsourcing contracts.
29 June 2015
PA Consulting: Four in ten UK firms will outsource more 40% of UK organisations plan to outsource more in the next few years, research by PA Consulting and Whitelane Research shows, highlighting the significant growth potential of the UK outsourcing marke
25 June 2015
HR and Finance back office outsouricng on the rise Companies continue to seek outsourcing partners across most regions of the world, with especially Latin America entering such deals.
18 June 2015
Nokia renews outsourcing contract with Capgemini Capgemini will, for another five years, deliver order management services for Nokia Networks.
09 June 2015
Demand for outsourcing to grow in the Netherlands IT outsourcing in the Netherlands is expected to grow over the coming years, with 49% of top IT spending organisations looking to outsource more in 2015 against only 6% of companies that expect a dec
27 May 2015
Four consulting firms win NOA Professional Award Capita, CGI, Cognizant and TCS have been recognised for their excellent performance as outsourcing providers during the NOA’s Professional Awards.
27 May 2015
CGI partners with 3 UK teams Commonwealth Games CGI has partnered with the Home Nations Commonwealth Games Teams of England, Wales and Scotland.
22 May 2015
OC&C: Government outsourcing grows to 110 billion Public sector spending on outsourced services is projected to increase by £20 billion to £110 billion, an analysis from OC&C Strategy Consultants finds.
30 April 2015
NOA: 6 advisories shortlisted for Outsourcing Awards On 21 May 2015 the third edition of the Professional Awards are organised by the National Outsourcing Association (NOA) in London, celebrating the best performances and talent in UK's outsourcing sec
27 April 2015
Quint again named Worlds Best Outsourcing Advisor The IAOP has recently released the 2015 edition of its ‘World’s Best Outsourcing Advisors’ ranking.
16 April 2015
Aecus: Firms embracing robotic process automation Robotic process automation is in high demand, reveals a recent study from sourcing specialists Aecus. A third of companies says it has already implemented smart software to replicate human activities, with a further 44%
15 April 2015
Alsbridge acquires UK-based consulting firm Source Texas-based consulting firm Alsbridge has bought UK sourcing advisory firm Source, in a move that significantly expands its UK presence and expertise. Source will gradually be rebranded as Alsbridge. Source is an in 2010 established sp
14 April 2015

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