Nokia hires Altran to support Delivery Centers in India

01 March 2016

Nokia has hired Altran to provide network operations services to its Indian organisation. The deal will see five hundred Altran staff work with Nokia’s own staff in the areas of fault, performance and incident management, configuration management, network design & optimisation, software & tools development and support. The value of the deal has not been disclosed.

The Nokia Corporation was founded in 1865 and incorporated in 1871. The Finish company came to brand fame in recent years, as a model mobile phone producer, successful mainly due to its reliable products and easy to use designs. In recent years, with the rapid proliferation of smartphones and Nokia’s inability to stay on par with the innovation, the company’s handset fortunes changed. Today, after a period of transformation, the handset side of its business has been laid to rest – after being sold to Microsoft – in favour of a focus network infrastructure, software and services and technology.

One of Nokia’s offerings in the networking space is the Nokia Global Service Centres (GSC), these are centralised hubs from which a range of local experts are connected with the firm’s network of international experts. The centres, from which customer operations are managed, further provide automation and standardised processes for the services offered by the firm’s network division.

Nokia hires Altran to support Delivery Centers in India

In a bid to improve its operations in India, the Finnish company has hired long-standing partner Altran to implement best practices. Through the deal, Altran will support Nokia by way of its Industrialized GlobalShore model, thereby improving GSC delivery in terms of flexibility, scale and speed – key features to help Nokia bring services and new commercial deployments to market faster. Altran started globalising its Network operations since 2006 and manages customer operations through several Global Delivery Centers (GDC) and hubs across the world.

The deal will see 500 Altran staff work with Nokia’s Noida and Chennai GSCs in India. As part of the deal, Altran will provide Nokia with fault, performance and incident management, configuration management, network design & optimisation, software & tools development and support. “We co-construct with our clients the best possible scheme to address their business issues and help them further enhance in competitiveness and agility. Our Industrialized GlobalShore model answers some of these challenges, and we are proud to partner today with Nokia on their Network Operations”, says Dominique Cerutti, Chairman and Chief Executive Officer at Altran.

“We are delighted to have a chance to strengthen our cooperation with Altran, that helps us ensuring the capacity and availability of expert services for our GDC operations, complementing the work of our own global service delivery professionals,” says Amit Dhingra, Head of Global Service Delivery at Nokia Mobile Networks.

Altran currently has over 1,600 experts in India working across its Industrialized GlobalShore model.



More news on


Grey Consulting and Makerversity announce strategic partnership

05 April 2019

Grey Consulting has forged a new alliance with Makerversity, a 500-strong community of the brightest creative innovators, headquartered at Somerset House, London. The partnership hopes to tap into the experimental community to develop pioneering solutions for Grey Consulting’s clients.

In August 2018, one of the world’s largest design agencies surprised the business world by launching a dedicated consulting outfit. The news came as the two industries continued on their trajectory towards a historic synthesis. The consulting industry has been engaged in a pitched battle with the advertising and design space for the past few years, as the former increasingly encroaches on the territory of the latter via a protracted campaign of mergers and acquisitions; but there had been little traffic moving in the other direction.

At its launch, Grey Consulting was not billed as a direct competitor to established consultancies. However, the firm behind the new entity hopes that its creative experience will give it a competitive edge in winning consulting business from its existing clients. The Grey Group is a global advertising and marketing agency with headquarters in New York City, and 432 offices in 96 countries, operating in 154 cities. Grey Consulting opened its doors with a view to aiding clients within the areas of business and brand design, innovation and digital transformations.Grey Consulting and Makerversity announce strategic partnership

Now, as the firm looks to further expand its footprint in the market, Grey Consulting has unveiled details of a ground-breaking new alliance with Makerversity, a 500-strong community of creative innovators headquartered at Somerset House, London. The alignment with Makerversity is hoped to unlock the potential of collaborating with one of the world’s most experimental communities.

Makerversity curates and convenes the best talent across product design, fashion, art and experimental architecture, sustainable materials, IoT, digital manufacturing, and coding. It provides spaces and workshops for professional makers to develop and create their work, supported by Somerset House Trust. The alliance is expected to enable Grey Consulting to develop pioneering solutions for its clients, together with innovators who make something amazing for a living, every day. 

Leo Rayman, Grey Consulting CEO, commented, “This gives our clients the potential to access a network of some of the most diverse and innovative individuals in the world today. Being so tightly connected to a community of makers means we don’t just develop transformational strategies but can quickly realise them in three dimensions. This sets Grey Consulting apart from the pure play strategy houses who are sometimes criticised for not making their thinking real at the pace modern businesses require.” 

Fiona Dent, CEO of Makerversity, added, “Makerversity acts as a catalyst for unexpected encounters, fostering collaborations between an incredible range of the brightest leading creators and innovators. Our experimental approach and engaged members, whose own practice is defining our world, create highly original new outcomes. We are delighted to bring this philosophy to a wider audience and generate interesting projects for Makerversity members through our partnership with Grey Consulting.”