The best IT outsourcing providers in the United Kingdom

29 June 2015 Consultancy.uk

The overall majority of UK organisations are satisfied with their outsourcing partner, reveals research among 800 large IT outsourcing contracts. Tata Consultancy Services, Computacenter and Getronics can call themselves the best IT outsourcing providers of the country, followed by Cognizant.

Every year PA Consulting Group and Whitelane Research explore the state of the UK outsourcing market. This year’s edition took more than 800 unique IT outsourcing contracts held by approximately 260 of the top IT spending organisations in the UK under scrutiny. The total annual value of these contracts is more than £15 billion, which according to the researchers represents almost three quarters of the UK market by value.

Satisfaction across all contracts

 

One of the areas the authors looked into is the satisfaction with outsourcing providers and their services. The results reveal that the overall majority (86%) of organisations is satisfied with the way their outsourced IT activities are managed, with almost half (44%) stating to be satisfied, and another 12% very satisfied. Just over 10% of organisations say they are unsatisfied, of whom 1% is very unsatisfied.

Although the overall satisfaction is high, there are significant differences between the performances of the nearly 30 IT service providers analysed, says the researchers. The best performing outsourcing provider, Tata Consultancy Services (TCS), for instance achieved a satisfaction score of 80%, a hefty 22% higher than the lowest scoring firms researched, BT and T-Systems. Computacenter and Getronics hold a joint second spot in the list of outsourcing firms with the highest client satisfaction, followed by US-based giant Cognizant. Six companies share the fifth spot: HP, Infosys, SCC, NIIT Technologies and the French-origin services firms Atos and Capgemini.

Top IT outsourcing firms in UK

Outsourcing appetite
In the report, titled ‘2015 United Kingdom IT Outsourcing Study’, the researchers also investigated the outsourcing appetite of UK organisations, uncovering that four in ten expects to outsource more in the next few years. Last month Consultancy.uk featured the same analysis for the Dutch outsourcing market, conducted by Whitelane Research in collaboration with Quint.

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10 leading consulting companies to work for in the UK

10 April 2019 Consultancy.uk

The UK is home to 100+ leading consulting firms. New analysis reveals the 10 consulting companies that rank as the best industry employers to work for. 

The list of top consultancy employers is based on the views and opinions of employees who were surveyed by The Sunday Times about their experience of their firm’s leadership, workplace environment, development opportunities, wellbeing, pay, benefits and commitment to social responsibility. In the large consulting firms category, two of the Big Four – EY and Deloitte – and Accenture stand out from the rest. Seven other consultancies made the prestigious cut, all of which are small to mid-sized players in the consulting industry. 

EY

Established: 1989
Category: Large consulting firm
Main office: London
Employees: 15,076 

With roots stretching back to 1989, EY now spans over 27 UK offices. The firm supports clients, ranging from small, privately owned companies and global household names, with assurance, tax, transaction and advisory services. As part of the firm’s core values, EY looks for people who demonstrate integrity and respect; people with energy, enthusiasm and the courage to lead; and people who build relationships based on doing the right thing. 

Deloitte

Established: 1849
Category: Large consulting firm
Main office: London
Employees: 16,138 

Deloitte employs staff across 150 countries and territories, and its UK operations now span 24 offices. The professional services giant offers services including audit, tax, consulting and financial advisory. Among the firm’s core values are: integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity.

Accenture

Established: 1989
Category: Large consulting firm
Main office: London
Employees: 10,747 

With employees across 120 countries, Accenture provides a range of services in strategy, consulting, digital, technology and operations to clients in more than 40 industries. The Dublin-headquartered company believes in attracting, developing and retaining the best talent for the business, valuing diversity, fostering an open working environment and demonstrating integrity at all times.Ten leading consulting companies to work for in the UK

Karmarama (part of Accenture)

Established: 2000
Category: Mid-sized consulting firm
Main office: London
Employees: 245 

Karmarama is a creative agency, since December 2016 part of Accenture Interactive. The firm’s services include advertising, direct and digital marketing, digital design and build, data and analytics, PR, social and innovation. Karmarama is in the market known for its ability to blend creativity, digital and data, to help brands better engage with consumers. 

Clarasys

Established: 2010
Category: Small consulting firm
Main office: London
Employees: 90

Clarasys is a London-based management consulting firm that advises and supports clients with business change, process implementation, project management and other related consultancy services. The firm serves a variety of clients, from small, not-for-profit organisations to multinational corporations. Clarasys differentiates itself through its truly democratic approach, with an elected member from each team providing feedback for their department. 

The Berkeley Partnership

Established: 1990
Category: Small consulting firm
Main office: London
Employees: 90

The Berkeley Partnership is an independent management consultancy providing specialist support for transformational change, working side-by-side with clients to achieve their goals. Clients include a number of FTSE 100 companies, multinationals and government departments, with over 85% of clients using the services of The Berkeley Partnership more than once. 

Abbott Risk Consulting

Established: 2002
Category: Small consulting firm
Main office: Edinburgh
Employees: 69

From 12 sites across the UK and Australia, Abbott Risk Consulting provides safety and risk environment consultancy services to some of the most high-hazard industries in the global economy. The company helps to work out the risk associated with hazardous events, such as oil platforms explosions, train crashes, or accidents affecting nuclear power stations.

Alpha Financial Markets Consulting

Established: 2003
Category: Small consulting firm
Main office: London
Employees: 180 

Alpha Financial Markets Consulting is a provider of specialist consultancy services to the asset and wealth management industry, working with 85% of the world’s top 20 asset managers. In order to attract and retain the very best people, Alpha, which has offices in London, New York, Boston, Paris, Geneva, The Hague, Luxembourg and Singapore, seeks to provide employees with a great experience.

Lane4 Management Group

Established: 1995
Category: Small consulting firm
Main office: Maidenhead
Employees: 193 

Lane4 Management Group is a leading HR consultancy specialised in human performance. The company’s team, based in Buckinghamshire, builds on a track record of achievement in business, psychology and elite sport. Lane4 was founded by British Olympic gold swimmer Adrian Moorhouse, Graham Jones and Adrian Hutchinson. 

NHS Transformation Unit

Established: 2000
Category: Internal consulting firm
Main office: Manchester
Employees: 52 

The Transformation Unit is an internal consultancy of the NHS, based in Manchester. The firm provides consultancy services to the public sector based around strategic transformation and planning; finance and analytics; project and programme management; and organisational strategy and engagement. Services span the complete transformation cycle, from developing a case for change right through to implementing new services or systems. 

Other

The top employers list of The Sunday Times further includes several other professional services firms that also provide consultancy services, including firms with an accounting heritage (Anderson Anderson and Brown, BHP, PKF Cooper Parry, Price Bailey), firms with an engineering heritage (BWB Consulting, Caunton Engineering) and those with a tax heritage (ForrestBrown).