Netcompany secures high-profile digital transformation contract with HMRC
Netcompany has won one of four new build contracts for the UK tax office. Focusing on modernising core digital customer services for HMRC’s customer services group, the contract could run for a maximum of five years, with a top spend of £135 million.
Founded in 2000 in Copenhagen, Netcompany is a pan-European end-to-end IT services company with almost 8,000 employees working from 10 countries. Specialising in complex digital transformations, Netcompany helps public and private sector customers accelerate delivery of essential changes to their technological infrastructure.
Following a competitive procurement process, the firm has been handed a new role to deliver a significant new build contract for HM Revenue and Customs (HMRC). The engagement will provide digital transformation services to HMRC’s customer services group (CSG), including the customer compliance group (CCG).
“We are proud and honoured to be selected to bring our expertise and knowledge to bear in helping enable HMRC’s digitalisation journey,” said André Rogaczewski, CEO and co-founder of Netcompany.
The contract aims to simplify access and management of citizens’ tax affairs, through one personalised digital account. It comes as part of the first phase of competitions run under Crown Commercial Service’s (CCS) digital and legacy application services (DALAS) framework, Lot 2a – focused on large scale digital integration and development services.
Netcompany’s contract with HMRC runs for an initial three-year term, with options for two, single-year extensions. The estimated contract spend is between £120 million and £135 million, depending on how much of the maximum five-year term is served.
Rogaczewski added, “Improving citizen experience through responsible digitalisation of public services is a core part of our DNA. Through this partnership, Netcompany looks forward to working in partnership with HMRC to help realise their digital transformation aspirations, resulting in both better customer services and value to the taxpayer.”
