HMRC selects Credera for data warehouse transformation programme
His Majesty’s Revenue and Customs has handed a contract to consultants from Credera, to oversee a major transformation of its data storage systems. The new data warehouse transformation will see Credera offer live services, enabling improved operations, and smoother access to digital services for the public.
The move to data-driven ways of working has been greatly heralded over the past decade. Using data insights, companies are said to take better commercial decisions. Data-driven ways of working also key support for operational improvements in processes, workflows, customer journeys and more.
But this is easier said than done – and in particular, data-driven working is still beholden to an age-old problem faced by any analysis. Garbage in, garbage out.
At the very core, this is often caused by an inability to together data into a single dependable, coherent source. It is here that a data warehouse really comes in handy – as the bedrock of data-driven working. Also known as an enterprise data warehouse, it is a system used for reporting and data analysis – working as central repositories of integrated data from one or more disparate sources. One of the key advantages of having a data warehouse is improved data quality, supplying a trustworthy source to make better data-driven decisions.
Credera has now been awarded a £100 million contract by HMRC to develop and run the new Data Lakehouse Platform, as part of the Data Warehouse and Integrations Transformation (DWIT) programme. This builds on an existing relationship of five years with the department and will help refine, develop and operate HMRC’s new AWS-native Data Lakehouse platform.
Donal Smith, UK CEO of Credera, said, “We are proud to continue supporting HMRC, building on the work we have already been doing together over the past five years. This award reflects confidence in our team, our delivery approach and the progress made so far. By leading the development and operation of the Data Lakehouse platform, we can help HMRC move forward with pace, resilience and clear accountability as the wider transformation progresses.”
Five-year transformation
DWIT will be delivered by a multi-supplier ecosystem, with Credera responsible for the development and run of the Lakehouse Platform. Credera will draw on its existing experience of working with HMRC as well as its wider data, AWS, and transformation competencies.
As part of HMRC’s wider 2030 Transformation Roadmap, the programme is expected to run from September 2026 to 2031, with an initial development phase followed by a maintain-and-run service. Credera will operate the live service on a 24/7 basis through its UK onshore delivery centre capability.
According to a release from the firm, the Data Lakehouse platform will provide HMRC with a scalable, resilient and secure foundation for managing data across the organisation. Over time, this will create a stronger foundation for analysis and reporting, enhanced metadata management, greater automation and a more flexible platform that can adapt to evolving business and operational needs. Meanwhile, the public can expect to see “more resilient digital services and more consistent information behind the systems people and businesses rely on to manage tax and customs”.
Credera is a global, boutique consulting firm focused on cloud, data, engineering, transformation, and strategy. As a subsidiary of the Omnicom Precision Marketing Group, it is part of a network of 4,000 consultants around the world, supporting clients including Fortune 500 companies and emerging industry leaders.
