Arup redesigns Stadio Artemio Franchi of Italian football club Fiorentina

22 March 2017 Consultancy.uk

Arup is redesigning ACF Fiorentina's home ground stadium, Stadio Artemio Franchi, and is surrounding area. The upgrade of the stadium is focused on improving the fan experience, according to firm sources.

ACF Fiorentina, based in Florence, Tuscany, is one the Italy’s premier football clubs. The club, which has been around since a merger in 1926 and was reformed in 2002, has its home ground at the Stadio Artemio Franchi. A stadium has existed on its home ground since 1931, and has, in the intervening years seen a number of renovations, it most recently had a capacity for around 47,000 people.

The old stadium, which was last renovated in 1990 for the FIFA World Cup, is again in line for an upgrade, as part of a wider re-development of the 48 hectare area in which the club stands. The upgrade further includes public spaces, an interchange carpark and a shopping mall.

Arup designs new Stadio Artemio Franchi area upgrade

Engineering consultancy Arup was hired to perform the masterwork for the upgrade project, leveraging the firm’s Milan, Italy, team’s broad engineering, architecture, design and consultancy expertise. Inspiration for the design of the upgraded area was taken from the local environment, which itself lies close to the city airport as well as key city landmarks, including the Cathedral and Giotto belltower.

In addition, the built environment is designed to support the wider fan experience, prior to, during and after the sporting event. The firm says that it has leveraged a number of technological solutions for the development of the stadium, including simulations to maximise the line of sight from across the stadium, as well as virtual reality simulations to get a better feel of how the stadium will work in practice for its audience.

James Finestone, Lead Architect, Arup, says "We have embraced this exciting privilege and acknowledge the great responsibility in designing this stadium, to make the best possible experience for the Fiorentina fans and to make the most beautiful and well considered building that we can for the City of Florence."

Commenting on the firm’s relationship with the sporting club, Luca Buzzoni, Project Leader at Arup adds, "We have collaborated with Fiorentina for the last two years to define a detailed brief, specifically built on their desires and expectations. We have therefore designed a stadium that reflects the local history and landscape in a modern way and provides a great and comfortable new home for the team and its fans".

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How data insights helped Network Rail improve the South-East route

11 April 2019 Consultancy.uk

Amey Consulting has leveraged data insights to assist Network Rail with the improvement of its South-Eastern route. Using the Quartz tool, which monitors train movement, Network Rail will now be able to commit to data-enabled interventions to quickly improve underperforming train stations.

With rail services in the UK coming under strain from the demands of modern commuter life, while the infrastructure and service delivery of the nation’s railways has come in for sustained criticism in recent years, a period of regeneration is on the cards at last. Network Rail is the owner and infrastructure manager of most of the railway network in Great Britain, and has subsequently tapped the consulting industry on a regular basis to help find areas of improvement.

The group recently drafted in consultancy BearingPoint to conduct a thorough organisational evaluation and advise Network Rail (High Speed) on attaining a ‘fit for purpose’ organisational standard – for which the consultancy was nominated at the 2019 MCA Awards. Meanwhile, ArupArcadis and Aecom have been contracted to help Colas Rail and Babcock Rail implement a decade-long framework for Network Rail, aimed at supporting the delivery of the next generation of rail systems, with the contracts said to be worth as much as £5 billion

How data insights helped Network Rail improve the South-East route

As Network Rail further aims to improve its performance and customer service offering, another area it has sought help from the consulting sector for is its South-East route. The network of railways connects London with the southern parts of the country, as well as with Europe, making it the busiest in the country, with more than 500 million passenger journeys per year. This crucial expanse of rail was plagued with small minute delays, which were impacting millions of passengers every day, while reducing the efficiency and capacity of the overall network – something Amey Consulting was selected to help solve.

Amey Consulting soon determined that with the sub-threshold delays to services only lasting for 1 or 2 minutes, most were not the subject of detailed root cause analysis, and this made their corrections almost impossible – with dire consequences. Without addressing these delays, passenger satisfaction would fall, while the capacity and efficiency of the network would be reduced, stinging the income of Network Rail even before a host of delay-related fines would hit the company.

In order to help the client gain a better understanding of where, how, when and what these small delays occur, Amey Consulting looked to demonstrate the value of data-led consulting, with a significant reduction in delays within the first month of rolling out changes to key stations. The consultants embedded themselves in Network Rail’s team, helping them learn the key skills needed to support and apply data-driven solutions.

Agile transport

This involved the deployment of the Quartz tool. The system utilises to-the-second train movement data to present the performance of individual stations across the South-East route. It allows users to effortlessly understand station performance with a high level of detail, and use this information to identify losses caused by small-minute delays. The granular data allows for targeted actions to drive efficiency savings and performance improvements. More importantly, it allows users to understand the impact of small process changes on performance. 

Steve Dyke, an Executive Partner at Amey Consulting, said of the project, “We looked to identify the physical root cause on the infrastructure, building a case for change then managing that project implementation and tracking the benefit/value.  In doing so we are working to define a data performance improvement service to the operational and infrastructure owners.”

Just as important for the project as the technology, however, was teaching the Network Rail team how to leverage it after the consultants were gone. The Amey Consulting team worked to develop an agile working culture within Network Rail’s South-East division, helping staff to be confident in using data to improve the journeys of millions of people per year by attacking the problem from the ground up.

Dyke concluded, “This is less about the tools and about the approach to managing performance.  It meant using by-the-second analysis, data science, and then agile development to visualise and identify areas where improvements can be made.  We then worked with NR to change the way they approached the management of the infrastructure changes.  So rather than pass the information down the value chain, any of which could have been missed, we managed the change end-to-end.”

The project was so successful that Amey Consulting was also among those honoured at the recent MCA Awards. The firm scooped the Performance Improvement in the Public Sector prize for its work with Network Rail, at the 2019 ceremony in London.