Accenture, Deloitte, E&Y and PwC top 20 knowledge leaders

14 February 2013 2 min. read
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Accenture, Deloitte, Ernst & Young, and PwC are part of the world’s top 20 best companies in the field of knowledge management. Apple tops the list, which also contains big multinationals such as internet companies Google and Facebook, IT companies IBM and Microsoft and manufacturers Siemens and Toyota.

The Global Most Admired Knowledge Enterprises (MAKE) awards are awarded each year to companies who have their knowledge management well organised. The awards are organised by Teleos in association with The KNOW Network. Winners are selected by a jury consisting of 500 CEO’s from the Global Fortune 500 companies.

Good knowledge management = better financial performances

MAKE concludes that leaders in the field of knowledge management achieve higher financial performances. For example, the recorded Total Return to Shareholders (TRS) between 2002 to 2011 of the top 20 companies was 19.7% – nearly three times the average Fortune 500 company median.

The Return on Revenues (ROR) for the MAKE Winners was 12% – 3.2 times that of the Fortune 500 ROR median. And lastly, The Return on Assets (ROA) for the winners was 9.9% – nearly four times that of the Fortune 500 ROA median.

A brief overview of the jury reports of the four consulting firms:


Accenture is recognised for creating value from customer knowledge and projects. According to the Jury Accenture’s knowledge management processes and systems are considered “very effective in sharing client based information”.


Deloitte won the prize for the quality of its senior leadership programme.

Ernst & Young

The jury recognised Ernst & Young for creating an enterprise-wide collaborative knowledge-sharing environment. "We are proud that our ongoing efforts to create a rich knowledge-sharing environment across our global organisation have been recognised by MAKE” says Jeff Green, Ernst & Young Global Chief Knowledge Officer.


Similar to Ernst & Young, PwC won the award for its knowledge-driven organisational culture. “Our passion for sharing and collaborating flows right across our network and enables us to deliver value to our clients everywhere, each and every day” says Moira Elms, PwC Knowledge Sponsor.