Salesforce names BearingPoint a Platinum Consulting Partner
International consulting firm BearingPoint has been named a Platinum Consulting Partner of Salesforce. The firm has seen a rapid ascent through the partnership structure, reaching the rank after less than three years of launching a dedicated Salesforce practice.
Salesforce is a CRM software and enterprise cloud ecosystem. The Salesforce Customer Success Platform is aimed at aiding businesses to grow into a more streamlined, effective and efficient organisation across sales, service and marketing. According to many, it is among the world’s leading customer relationship systems for corporates and mid-sized firms.
As is the case with all major software vendors, Salesforce has a Partner ecosystem in place, which features consulting firms, technology firms and other experts. Such networks are designed to support its clients with Salesforce implementations, by supplying top-level firms with a seal of approval from Salesforce themselves, as well as enabling closer collaboration and development with the firms helping implement such systems. Partners play a crucial role in Salesforce’s innovation plans, as they can leverage their on-ground experience in using the system, coupled with their expertise, to come with all kinds of improvements to functionality and processes, to take the platform forward and recommend changes and improvements.
Rewarding good work among this system is key to its success, and as a result, Salesforce have recently announced the elevation of BearingPoint through its Partnership hierarchy. The firm now joins the ranks of the platform’s Platinum Consulting Partners, having risen through the statuses of Silver and Gold in recent years. The prestigious status marks an important milestone for the European-origin consultancy, as the firm now can demonstrate its commitment and track record in helping large organisations enhance their customer experience via the Salesforce platform.
The Amsterdam headquartered firm presently hosts over 30 certified professionals working in Salesforce implementation – and has obtained a very high customer satisfaction rating among its pan-European client-base, scoring 8.5/10. Through the company’s European network, BearingPoint is able to deliver solutions in English, French and German, as well for a number of more specialist locales such as the Netherlands and Finland.
“Our partner ecosystem is critical to the future success of Salesforce, and our customers,” said Olivier Derrien, Senior Vice President at Salesforce. “BearingPoint is positioned well to help our customers accelerate their digital transformation by bringing a powerful combination of consulting, technology and deep industry capabilities to the ecosystem and we're excited to see the rapid growth of the BearingPoint Salesforce consulting practice across EMEA. We look forward to continuing to work together to deliver success for our mutual customers.”
Salesforce's Partnership Programme
BearingPoint’s experts work with the intent of helping clients achieve e-commerce excellence; defining a business’ commercial strategy and ambitions on direct and indirect e-commerce, before deploying necessary enablers (e-commerce platforms such as Salesforce Commerce Cloud/Demandware). The firm works across numerous platforms to accelerate CRM transformation through cloud technology, and uses a business-oriented and agile approach to reach fast and measurable results and create a sustainable and efficient partnership with vendors. Salesforce is one such partner – BearingPoint is also member of the Partner programmes for SAP, Microsoft, Oracle and Unit4, among others.
Markus Franke, a Partner at BearingPoint, said of the firm’s recognition, “Reaching the Platinum Consulting Partner status within less than 3 years basically coming from zero has been a huge feat and shows the focus, dedication, and energy of our fast-growing Salesforce community at BearingPoint. Many market segments still show strong potential for Salesforce business, so we will even increase the pace of our growth in 2018.” Martine Dupuichaud, also a Partner at the consultancy, added “We are well positioned and are working hand in hand with Salesforce. We look forward to a successful and exciting new year with our clients.”
Other consulting firms that are among Salesforce’s Partner scheme include Deloitte, PwC and Accenture. Meanwhile, BearingPoint itself recently launched an own Partner platform in Germany for its suite of regulatory and risk technology solutions, ABACUS. Five consulting firms – d-fine, Deloitte, ifb group, KPMG and PwC – were the first companies to be onboarded as preferred suppliers to the new platform.
