Capgemini | Research

An overview of Capgemini research in the UK:

Bosses hope to extend remote work productivity boost beyond pandemic More than 60% of global firms have enjoyed a productivity increase during 2020’s lockdown months – and hope to maintain it even beyond the pandemic.
07 January 2021
Global market size of digital payments industry soares The number of non-cash transactions, or digital payments, soared worldwide last year to surpass 700 billion – adding up to nearly 100 digital transactions on average in a year for each person on earth.
29 October 2020
Half of consumers do not trust in-car voice assistants According to a new study of global consumers, as many as 95% of drivers could opt to use voice assistants in their cars within the next three years.
20 November 2019
Half of consumers want self-driving experience in 5 years More than half of global consumers are keen to adopt autonomous vehicles in the next five years, a new study has found.
23 May 2019
Automation to hand automotive firms $4.3 trillion revenue opportunity The effect of automation on the automotive industry and wider society is likely to be significant.
02 April 2019
UK automotive companies lead in implementing AI at scale The UK’s automotive sector is one of the fastest to adapt to new artificial intelligence technology, according to a new report.
01 April 2019
Artificial Intelligence offers $340 billion opportunity to retail sector The use of Artificial Intelligence could offer as much as $340 billion in cost-saving opportunities for retail companies able to scale and expand the scope of their existing deployments, according to
16 January 2019
Regulatory and operational barriers to digital payment remain While demand for digital payments soars, particularly in developing markets, regulatory and operational requirements remain barriers to innovation.
22 October 2018
Legacy IT operations slow profitability, customer experience and innovation Large companies which have successfully upgraded their legacy IT are reaping the benefits.
26 June 2018
Smart factory adoption could be catalyst for automotive industry A new study has found that adoption of smart factory technology is set to add up to $160 billion annually to the global auto industry in productivity gains by 2023 onwards.
21 June 2018
Majority of companies now hit by a cybersecurity skills gap According to a new study, the UK has the world’s third largest cybersecurity talent pool.
22 February 2018
Innovation centres may fail to deliver value due to lack of alignment As companies increasingly fund innovation centres, new research shows that their effectiveness may be limited.
18 January 2018
UK digital gap is set to grow as staff find training 'useless and boring' UK employers are increasingly concerned by a digital talent gap, despite the country hosting a higher than average proportion of digitally skilled workers.
08 January 2018
Globe adds 1.1 millionaires as total HNWI wealth grows to $63 trillion Rising equity markets and regional property markets, among others, led to the number of millionaires growing by 1.1 million last year.
16 November 2017
Customers and companies out of sync when it comes to customer service 75% of company executives believe that their organisations are customer-centric, while just 30% of customers agree.
03 August 2017
FinTech collaboration key for banks to survive market disruption Rapid advances in the financial technology space mean that traditional banking institutions find themselves increasingly open to potentially disruptive competitive forces.
11 July 2017
Smart factories to significantly boost manufacturing productivity Smart factories have the potential to boost key manufacturing output statistics over the coming five years, relative to gains over the past decades – according to a recent Capgemini study.
01 June 2017
Interest in FinTech services highest among younger tech savvy users The financial services industry has, since the financial crisis, found itself operating in a rapidly evolving environment.
24 April 2017
Consumers trust digital operations of banks, yet a reality check may be looming Banks continue to be widely trusted by consumers to be secure and good stewards of their most intimate information.
13 February 2017
Retail stores risk losing consumers to digitally prepared competition Meeting retail consumer expectations in the digital age is becoming increasingly difficult for executives to discern, a new Capgemini study finds.
18 January 2017
Global HNWI wealth hits $60 trillion among 15.4 million people The wealth of the world’s wealthiest people, those with more than $1 million in non-primary residence based assets, continues its momentous rise. It stood at $59.7 trillion last year, up from $37.2 trillion in 2006.
04 July 2016
Supply chain managers to embrace digital transformation Improvements to relationships between organisations and their suppliers has the potential to greatly improve efficiency, cost and transparency.
14 April 2016
Capgemini: Tech giants biggest threat to banking sector Investment priorities at traditional banks are moving more and more towards IT, as banks seek to meet customers’ high expectations and beat out competitors, research by Capgemini and Temenos shows.
14 January 2016
Capgemini & RBS: Electronic payments market grows 9% The number of electronic payments has grown last year with 9.4% to a total of 366 billion transactions, fueled by strong growth in developing markets and the use of credit (up 9.
07 October 2014

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