UK automotive companies lead in implementing AI at scale

01 April 2019 Consultancy.uk

The UK’s automotive sector is one of the fastest to adapt to new artificial intelligence technology, according to a new report. Only 12% of the industry have not made any move to adopt AI in the UK, while only the US has a higher number of operators that have adopted AI at scale.

With the automotive sector facing an increasingly difficult road ahead, companies in the market are increasingly hard pressed to find new ways to improve their bottom lines. In the UK in particular, the pressure is on for firms looking to find ways to improve their value creation. The UK endured a 7% fall in car sales throughout 2018, and while Brexit was predictably cited as a cause of this, the nation’s automotive sector is unlikely to have seen the worst of that particular storm yet – meaning innovation is even more essential.

To that end, AI offers vast implications for engineering, production, supply chain, customer experience, and mobility services. Despite this, progress in AI-driven transformation has been sluggish and uneven due to lingering roadblocks in the automotive sector. However, according to a new study by Capgemini, the UK’s automotive sector is now one of the leading nations when it comes to implementing AI at scale. The firm surveyed 500 executives from large automotive organisations in eight countries to understand how progress in deploying AI at scale can be accelerated.

Status of AI implementation at automotive organizations

The number of automotive companies deploying AI at scale has grown from 7% in 2017 to 10% today, with OEMs generally making better progress than suppliers or dealers. While the US is the outright leader, with 25% of companies implement AI at scale, it is rivalled by the UK at 14%. This makes it the leading country for AI in the automotive sector in Europe by some distance.

While 14% of the UK market now has scaled implementation, 39% at least has selective implementation. This places the UK far ahead of near competitors Germany – which has 12% scaled implementation – and Sweden – which has 35% selective implementation. A third of the UK market is also still going through piloting for AI, meaning it is likely to retain this lead on its nearest rivals. It also has the lowest number of companies to have not implemented any AI initiatives at all, at 12%.

State of AI implementation at automotive organizations - by country

With that being said, China in particular is making huge strides in the automotive AI field, having nearly doubled its share of scaled AI implementations from 5% to 9%. This has seen it pass the markets of France and Italy in the process. While it is true that all nations have seen growth in terms of AI in their automotive sector, it is also true that there is a great deal more room to expand such proficiencies.

Capgemini’s researchers added, “By responsibly and ethically infusing AI technologies across their business, organisations can achieve business transformation through greater operational efficiency, boost sales and loyalty through a human-centered customer experience, assist risk analysis, detect fraud, ensure regulatory compliance, and augment employee productivity.”

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GE Healthcare helping Bradford Teaching Hospitals with AI project

19 April 2019 Consultancy.uk

As the Bradford Teaching Hospitals NHS trust continues to encounter heavy demand for beds and treatment, GE Healthcare has been working to help reduce the strain on the institution via a new AI-driven Command Centre. The Command Centre is hoped to decrease length of stay, alleviate the need for additional wards and beds and reduce cancellations for non-emergency surgery.

Facing unprecedented demand from the challenges presented by an ageing population and a shortfall in government spending, the NHS is at a cross-roads in its existence. In this environment, implementing time-saving, cost-cutting technological solutions has become crucial to the institution's future. This recently saw the NHS appoint nearly 80 consulting firms, IT consultancies, systems integrators, healthcare specialists and other professional services providers to its Health Systems Support (HSS) Framework.

Among those firms was GE Healthcare Partners, the health technology consulting wing of General Electric Company, an American multinational conglomerate incorporated in New York and headquartered in Boston. GE Healthcare is involved in transformation projects in national healthcare systems around the world, and recently received a ‘highly commended’ recognition at the 2019 MCA Awards for its work with the Dubai Health Authority towards transforming the local sector into a world-class hub for healthcare. Last year, the firm also won the ‘International’ award for its project with the Saudi Ministry of Health.

GE Healthcare helping Bradford Teaching Hospitals with AI project

In the UK, GE Healthcare has taken on a role collaborating with Bradford Teaching Hospitals NHS Foundation Trust to build a Command Centre – like that of an air traffic control – at the Bradford Royal Infirmary (BRI). One of the first of its kind in Europe, the Command Centre will transform how care is delivered and organised as the number of patients at the hospital continues to increase. Utilising artificial intelligence (AI), it will provide a clear, instant, and real-time overview across the 800-bed hospital and help staff make quick and informed decisions on how to best manage patient care.

According to GE Healthcare’s website, up to 20 Trust staff based in the Command Centre will monitor a “wall of analytics” that constantly pulls in streams of real-time data from the multiple systems at the hospital. Advanced algorithms will help staff to anticipate and resolve bottlenecks in care delivery before they occur, recommending actions to enable faster, more responsive patient care and better allocation of resources. The data will be displayed on multiple high definition screens in the Command Centre – as well as on tablets and mobile devices, providing 24-7 support to busy medical teams across the hospital.

Over 96% of bed capacity at BRI is used regularly and it has 125,000 A&E (Emergency Department) attendances each year, up by more than 40% over the past decade. The Command Centre program will ideally help meet the vision of Bradford Teaching Hospitals NHS Foundation Trust to decrease length of stay, alleviate the need for additional wards and beds, and reduce cancellations for non-emergency surgery.

Commenting on the changes, Professor Clive Kay, Chief Executive of Bradford Teaching Hospitals NHS Foundation Trust, said, "Demand for services is growing at Bradford Teaching Hospitals every year. The Command Centre will enable us to optimise our use of resources and improve how we move patients around the hospital for treatment and successful discharge. Around 350-400 patients come through our A&E every day, and relieving pressure on our 6,000 staff means they can spend more time delivering care, and less time organising care."

Set to open in Spring 2019, the Command Centre will be centrally located in a refurbished space at the BRI site. It will help to reduce unnecessary time spent in hospital after a patient is medically ready to leave, increase the proportion of patients who arrive and are admitted, transferred or discharged from A&E within four hours, and help ensure that patients are always treated in the wards best suited to manage their care.

Command Centres have been successfully deployed by several hospitals in North America, including The Johns Hopkins Hospital, a major not-for-profit 1,100 bed hospital in Baltimore. Since the John Hopkins Command Centre began operating, patients from other hospitals have been transferred 60% faster, Emergency Room wait times have been cut by 25%, and operating theatre wait times for post-surgical beds have decreased by 70%.

Jeff Terry, GE Healthcare’s Command Centre CEO, said of the initiative, “GE Healthcare’s vision is to enable precision health. We are honoured to serve the NHS Bradford team as they look to deliver the most effective patient care.”