Kylie Arbon named Head of Transformation at Broadstone

As the consultancy looks to integrate a number of key acquisitions, Broadstone has appointed a new Head of Transformation. Kylie Arbon is promoted to the role, having herself joined Broadstone via an acquisition four years ago.

Nigel Jones, Head of Consulting & Actuarial at Broadstone, stated, “As with any fast-growing business, it is important to ensure that we are continually assessing our performance and identifying any synergies or improvements to enhance that. Kylie has the energy and experience to ensure we are delivering a consistent service that surpasses the needs of our clients – both now and in the future.”

As the firm’s new Head of Transformation, Arbon brings over 12 years of pensions industry experience to the role. She joined Broadstone when it acquired BBS Consultants & Actuaries in 2019.  so stands in good stead to make a significant contribution to this position.

Broadstone is a pensions, employee benefits, and investments consultancy, which has been serving clients across the UK since 1989. Home to more than 500 consultants and administrators, it advises over 1,000 clients in pensions, employee benefits and investments decisions – something it has ramped up capacity for dramatically in the last five years.

A raft of deals have seen Broadstone expand its headcount and expertise. These include deals for Mitchell Consulting and 2020 Trustees, CS Financial Services, and BBS Consultants & Actuaries. In the following period, Broadstone has worked to integrate such arrivals into its main brand. Alongside BBS, this has also seen deals for firms like H&C Consulting Actuaries, and CS Financial Services.

Looking ahead, Arbon will lead the integration of current and future acquisitions within Broadstone’s consulting and actuarial business. She will also help maintain the full automation of Broadstone’s primary client functions including its Sirius platform. This will help ensure the division operates consistently across the firm’s eight offices in the UK to support the very best outcomes for clients and their members.

Arbon commented, “Broadstone’s journey of growth has supplemented a solid foundation of award-winning client services in the consulting and actuarial space. I am excited to be leading the integration and standardisation of our client offering as we continually seek to streamline and improve our capabilities. By reviewing our processes across our UK offices, we will be able to further enhance our working practises and implement these across the wider group.”