Capgemini named strategic infrastructure services provider for Met Police

25 May 2021 3 min. read

Global IT consultancy Capgemini has been awarded a contract to supply technical support for the Metropolitan Police Service. According to a release from the firm, it will work to enable agile IT service, which will help the force to realise its digital potential.

The Metropolitan Police Service (MPS), is the UK’s largest police. Known commonly as the Met or Scotland Yard, it is the territorial police force responsible for law enforcement in the Metropolitan Police District, which currently consists of the 32 London boroughs.

London has more than 8 million residents, alongside millions of commuters, visitors and tourists who come into the city every day. As such, the Met announced a digital policing vision for 2017-2025, with an aim to deploy technology in its quest to “increase the speed and efficiency of delivery” of its services.

Capgemini named strategic infrastructure services provider for Met Police

As the Met looks to deliver on its digital policing vision, Capgemini has announced that it has been chosen as the strategic IT infrastructure services provider for the Met, following a competitive tender process. Under the five-year contract, Capgemini will provide the MPS with a flexible and agile service that aims to offer an improved user experience for its more than 44,000 frontline officers and staff and improve its digital interaction with citizens.

Angus McCallum, Chief Digital and Technology Officer, Metropolitan Police, commented, “Capgemini will help us continue to develop the next stage in our journey towards Met’s digital policing vision. Capgemini was chosen as our infrastructure partner based on the strong capabilities demonstrated throughout the bid process. We look forward to working closely with Capgemini in the delivery of critical infrastructure services over the coming years.”

The contract was signed between Capgemini and London’s Mayor’s Office for Policing and Crime. It follows the culmination of a five-year contract between the Met and Accenture signed in 2016, with the consultancy tasked with managing the MPS’ core information technology applications.

“We are delighted to have been chosen as the strategic infrastructure services provider for MPS, one of the world’s leading police forces and one of the largest public sector organisations in the UK,” said Nive Bhagat, CEO of Cloud Infrastructure Services at Capgemini. “We will leverage our Automation Delivery Center and deep hybrid cloud expertise to deliver a world class service to MPS in support of its ultimate vision to be the most trusted police force in the world.”

External support

Consulting firms regularly assist the Met with transformation projects too. At the last edition of the MCA Awards, EY picked up Project of the Year and triumphed in the People category, for its work with the MPS in designing and delivering a unique leadership programme for 10,000 officers.

The scheme’s objectives were to improve operational performance, make the Met more inclusive, build public confidence and improve staff morale and engagement. According to the MCA, this was so successful that it now forms a key part of the Met’s promotion curriculum for new managers and leaders.