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McKinsey & Company | Research | Retail

An overview of McKinsey & Company research in the UK:

Global retail sector heading for slim growth in 2025 The fashion industry is set for slow but steady growth in 2025, according to new McKinsey & Company research.
20 November 2024
Customer services leaders concerned by scaling difficulties for GenAI pilots Customer care leaders believe that Generative AI will soon be a defining feature of their sector, with four-in-five predicting their investments in the technology will increase.
17 September 2024
Seven McKinsey charts on how Covid-19 is changing consumers The Covid-19 crisis is significantly changing consumption patterns, purchasing behaviours and brand mindsets of Britons.
30 November 2020
Brand loyalty not enough to guarantee custom Top companies holding onto customers through brand loyalty alone is becoming increasingly difficult, according to a rectent report.
05 July 2017
Chinese consumer spending moves toward more premium goods While the Chinese economy slows, it is seeking to transform to one led by consumer spending.
24 August 2016
Tech-savvy shoppers lift Chinese e-commerce market to 630 billion China’s online shopping market is continuing to see strong growth. Over a period of two years the market has become 80% larger than that of the US, and in 2015 totalled almost $630 billion in sales.
02 June 2016
Global grocery retailers struggle with expansion into emerging markets The expansion strategies of international grocery retailers into emerging markets is not as effective as hoped for, according to new research.
05 May 2016
Consumer sector trends to consider in the next 15 years The past 15 years have seen a considerable shakeup of the consumer industry as old players gave way to new ways of engaging consumers and doing business.
18 January 2016

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