Capgemini | Research | Banking

An overview of Capgemini research in the UK:

Banks need data to fuel growth and customer experience strategies As customers pivot to competitors offering more personalisation, many retail banks are struggling to provide omnichannel experiences.
25 August 2022
Global market size of digital payments industry soares The number of non-cash transactions, or digital payments, soared worldwide last year to surpass 700 billion – adding up to nearly 100 digital transactions on average in a year for each person on earth.
29 October 2020
Regulatory and operational barriers to digital payment remain While demand for digital payments soars, particularly in developing markets, regulatory and operational requirements remain barriers to innovation.
22 October 2018
FinTech collaboration key for banks to survive market disruption Rapid advances in the financial technology space mean that traditional banking institutions find themselves increasingly open to potentially disruptive competitive forces.
11 July 2017
Interest in FinTech services highest among younger tech savvy users The financial services industry has, since the financial crisis, found itself operating in a rapidly evolving environment.
24 April 2017
Consumers trust digital operations of banks, yet a reality check may be looming Banks continue to be widely trusted by consumers to be secure and good stewards of their most intimate information.
13 February 2017
Global HNWI wealth hits $60 trillion among 15.4 million people The wealth of the world’s wealthiest people, those with more than $1 million in non-primary residence based assets, continues its momentous rise. It stood at $59.7 trillion last year, up from $37.2 trillion in 2006.
04 July 2016
Capgemini: Tech giants biggest threat to banking sector Investment priorities at traditional banks are moving more and more towards IT, as banks seek to meet customers’ high expectations and beat out competitors, research by Capgemini and Temenos shows.
14 January 2016
Capgemini & RBS: Electronic payments market grows 9% The number of electronic payments has grown last year with 9.4% to a total of 366 billion transactions, fueled by strong growth in developing markets and the use of credit (up 9.
07 October 2014

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