CGI partners with NHS to improve mental health care delivery

23 June 2022 3 min. read
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Better UK and a consortium of NHS trusts are partnerrng with CGI. The IT consultancy will help the group build a customer-centric digital-prescription service, for patients receiving mental health treatment and support.

As the NHS continues its digitalisation campaign, a new e-prescribing framework is being rolled out by a consortium of NHS trusts. Led by the South London and Maudsley NHS Foundation Trust, the e-prescribing and medicines administration (ePMA) solution, called Better Meds, will be delivered in partnership with Better UK, and aims to increase patient safety while encouraging a higher quality of care. 

The elimination of transcribed medicine lists will result in more transparent care, helping to prevent potential and avoidable mistakes. The framework meanwhilealso allows for more accurate and timely summaries to be shared with general practitioners, improves data quality for mental health trusts and hospitals.

CGI partners with NHS to improve mental health care delivery

Stuart MacLellan, Acting Chief Information Officer, South London and Maudsley NHS Foundation Trust said, “We are working to deliver our strategic aim to provide outstanding mental health care, as outlined in our five-year strategy Aiming High; Changing Lives. Our digital strategy is a vital part of this, which includes harnessing digital innovations, reducing digital exclusion and enabling people to adopt technology to improve our services.”

To help in the implementation of this new ePMA solution, Better UK and the NHS consortium have tapped the expertise of CGI. The firm has recently rolled out a similar, successful framework with University Hospitals Plymouth NHS Trust and Musgrove Park Hospital. In that instance, the framework led to an improvement in service, process and care. The firm has also previously partnered with firms including Better UK, with whom CGI is continuing to pioneer within the industry, shaping the ePMA space with stock integration and additional methods to create the most efficient systems.

Donna Kelly, Senior Vice President for South and Midlands at CGI in the UK, said, “The digitalisation of certain administrative procedures will help prevent possible human error and increase the accuracy of everyday procedures. The ePMA will aid the trusts in providing a better and more consistent service, offering patients an improved quality of care. We are proud to support the NHS and look forward to continuing to support trusts with technological solutions.” 

With 84,000 consultants and professionals around the world, CGI is a consultancy which delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. In this case, it will work bring a system online which follows an open standards approach, similar to open source. This means crucial medical data is not locked in and information can be retrieved quickly by all integrated trusts, giving administrators access to vital information instantly.

Christine Wadsworth, Clinical Lead at Better UK, stated, “As a pharmacist who has worked on mental health wards in the past, it was an honour and privilege to be invited onto the first ward in the to go live with Better Meds, along with my colleague Alja Babič from the Slovenian office and colleagues from CGI, to see first-hand the nurses and doctors adapt quickly and calmly to their new way of working.”

“CGI has worked closely with the excellent South London and Maudsley project team to get to this point, and I give huge credit to all involved on a thorough and successful deployment.”