CGI helps Shell to modernise and expand Fleet Solutions business

07 June 2021 3 min. read

Shell has renewed its partnership with professional services firm CGI relating to its fleet solutions business. The IT consulting giant will support Shell by helping retool its mobility management and fuel payments platforms which handle hundreds of millions of transactions each year.

In recent years, the growing clamour to reduce the carbon output of the economy has put traditionally oil-centric energy industry incumbents under pressure to adapt their offerings. Royal Dutch Shell, commonly known as Shell, is no exception to this, and has recently been working in partnership with a raft of professional services firms, such as Arup and Drake Star Partners, to modernise its business.

The latest example of this sees the British-Dutch multinational oil and gas company announce it will be extending its partnership with CGI to help build and transform its Fleet Solutions business. Due to the historic dependence of the industry on fossil fuels, the fleet industry is currently experiencing rapid changes and significant new challenges.

CGI helps Shell to modernise and expand Fleet Solutions business

Collaborating with CGI, Shell hopes it will be able to help countries around the world achieve a fleet mobility system that suits demand and sustainability aspirations. The new five-year contract is valued in excess of £116.7 million (CAD$200 million), and will see CGI upgrade Shell’s end-to-end mobility management and fuel payments platform. The platform currently processes more than 250 million transactions per year, while providing fleet and mobility managers with a one stop digital portal covering a broad range of their needs. CGI will also work closely with Shell to develop and launch new services for its customers, and support Shell’s IT roadmap for change in the broader energy market.

Donna Kelly, a Senior Vice-President for CGI in the UK, remarked, “This will allow us to collectively join up and build our expertise to create the best working model for Shell Fleet Solutions, enabling it to both grow and enhance the customer experience as the energy industry evolves. We have a strong partnership with Shell, and this contract extension demonstrates the faith it has in our consultancy services and delivery teams.”

The two firms’ business relationship stretches back for more than a decade, including developments such as CGI being selected by Shell as a lead Key Application Services (KAS) supplier in 2013. The firm has since supported Shell’s Technical and Competitive IT (TaCIT) unit, which is responsible for providing innovative technical IT solutions and services in support of the Upstream and Downstream business, including IT for Shell’s Capital Projects.

“As our business adapts to changing customer and industry needs, during the energy transition, it’s key we continue to be an innovative and agile force in the market,” said Eakbal Singh, CIO Shell Fleet Solutions. “Our continued relationship with CGI enables us to be just that. This agreement provides a blueprint for continuing our collaboration with CGI for the next five years, ensuring we can consistently provide world-class mobility services to our customers globally.”