Willis Towers Watson appoints leader for US East region: Susan Potter

Willis Towers Watson, formed by the $18 billion merger of Willis Group with Towers Watson, has announced the formation of a new regional segment, the US East region. The region will be led by firm veteran, Susan Potter.

The move will see Willis Towers Watson’s Northeast and Atlantic/South regions be consolidated into the US East region. The new region generates revenues in the order of $1.5 billion and employs around 6,300 people. To manage the new area, Susan Potter has been appointed as Region Head. She is tasked with further building the firm’s presence across the 22 states, as well as Puerto Rico, Bermuda, the U.S. Virgin Islands and the Cayman Islands, all contained in the new geographic arm.

Potter joined Watson Wyatt, a legal predecessor of Willis Towers Watson, as a Senior Consultant in 1990. In 1995 she joined PwC to become a Managing Associate at the firm, before a hiatus from professional services. She re-joined Watson Wyatt in 2006 to become Practice Leader Technology Solutions, and in 2008 took on the additional role of Director of Account Management. In 2014 Towers Watson appointed her to Managing Director of the firm’s East Division, and last year she become the Region Head of the US Atlantic & Southeast region.

Joe Gunn, head of North America, Willis Towers Watson, says, “Susan’s commitment to serving our clients, growing our business and creating an engaging environment for our colleagues sets her apart and engenders great confidence that she will drive future success. Susan’s leadership experience, together with her industry-based knowledge and skill set, will help us gain access to the wealth of resources that these two combined regions have to offer.”