KPMG | Research | Retail

An overview of KPMG research in the UK in the Retail industry:

UK customer satisfaction holds firm in 2022 Even amid difficult trading conditions, UK businesses are managing to maintain their customer satisfaction levels.
18 November 2022
Inflation and interest hikes to hit UK consumer spending UK households face an unprecedented financial squeeze, according to a new study, as inflation diminishes the value of pay in real terms, while interest rates make borrowing more expensive.
30 September 2022
Consumers concerned as retailers look to cash in on store data Retailers face a fine balancing act between tapping the potential of new technology such as store monitoring, and being seen as overly intrusive and untrustworthy.
09 July 2019
Back to school demand and improving sentiment boosts retail sales Retail sales have shown slight improvement over the past months, on the back of back to school demand and improving consumer sentiment, according to the latest ‘Retail Sales Monitor’ from the British
19 October 2016
Millennials and technology are redrawing consumer goods market Millennials and the technology they wield are redrawing the consumer goods market with changes in values and in how they like to shop.
26 July 2016
UK online sales in non-food goods continues to boom Online sales of Non-Foods goods in the UK continue to grow, hitting 20% of total sales in February.
10 March 2016
KPMG: Retail sales growth unlikely to improve in 2016 2015 was a good year for consumers as real pay increased 2.8%.
14 January 2016

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