Credera installs Donal Smith as Chief Client Officer for UK

12 October 2021 2 min. read
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Boutique consultancy Credera has named Donal Smith as its UK Chief Client Officer. CEO Chris Dean hopes that Smith’s leadership will help the firm grow its presence in the global market while still retaining a “boutique feel.”

Dean went on, "Donal has worked with us for the past six years and has helped the business in many ways, including driving significant growth in our Energy and Commercial sector… He is a great role model with a people-first mindset that fits Credera's culture perfectly."

An experienced business leader, Smith led Credera's energy and commercial sector for the past three years. His professional background also includes more than 20 years of management consulting experience, with most of the last decade focused at the intersection of innovation, customer centricity and digital transformation. This includes a 13-year spell with Accenture.

Credera installs Donal Smith as Chief Client Officer for UK

Most recently, Smith used this expertise to help shape and deliver cloud, data and workplace transformation programmes for some of the world's leading multinational organisations. He was also the UK sponsor of Credera's diversity, inclusion, equality and wellness group.

Looking ahead, Smith said, “My goal is to ensure we are truly a global boutique: offering global scale but ensuring our clients continue to receive the responsive, flexible and attentive service associated with a smaller consultancy… Our commitment to our people, clients, and community is what makes Credera a great place to work, so I am thrilled to be able to shape the firm even further as CCO."

Credera is a global boutique consulting firm focused on cloud, data, engineering, transformation, and strategy. Smith will be responsible for amplifying the voice of the client and their needs within Credera, ensuring the firm's client-centric values and focus remains a core part of its strategy as it grows.

Credera is part of Omnicom Precision Marketing Group (OPMG), the digital and customer relationship management specialist practice area within Omnicom. As a part of the broader Omnicom Group, its more than 900 consultants across the globe partner together with clients ranging from Fortune 500 companies to emerging industry leaders from strategy to execution.