West Monroe Partners buys CRM cloud-expert Etherios

04 November 2015 Consultancy.uk

US-based business and technology consultancy West Monroe Partners has acquired cloud-based CRM specialist Etherios to boost its CRM expertise. As a result of the deal, Etherios’ employees across its three offices will be added to West Monroe Partners' headcount and a transformational CRM solutions focused team will be established.

Founded in 2008, Etherios is a tech consulting firm specialised in delivering cloud-based customer relationship management (CRM) solutions with a specific focus on the Salesforce Platform. The firm’s capabilities include operational strategy, technical design and architecture, system integration, implementation, programme management, and change management services. The US-based firm is headquartered in Chicago and has additional offices in San Francisco and Dallas.

West Monroe Partners buys Etherios

The acquisition of Etherios by West Monroe will add technical CRM talent and manufacturing & distribution industry expertise to its offering. West Monroe, founded in Chicago in 2002, provides management and IT consultancy to firms across North America, operating with more than 600 professionals working from 8 offices* in the US. The deal adds two new office locations (San Francisco and Dallas) to its US network – boosting its US footprint to 10 sites. Globally West Monroe works with BearingPoint to serve clients in Europe and Asia.

Following the deal, a team of more than 125 professionals will be created that is focussed on conceiving and delivering transformational CRM solutions. The team combines West Monroe Partner’s CRM strength in financial services with Etherios’ expertise in the manufacturing and distribution sector. “Etherios brings outstanding technical talent and industry experience that complements our own growing CRM practice and substantially expands the expertise and resources we can offer our clients,” explains Douglas Armstrong, Managing Director of West Monroe Partners’ Chicago office.

Doug Armstrong and William Wu

“We are thrilled to be part of a consulting organisation with an exemplary reputation for service and innovation, not just in our specialty area of customer relationship management, but a much broader array of business consulting and technology disciplines,” says Will Wu, president of Etherios. “That, combined with West Monroe’s unique people-oriented culture and strong growth performance, will offer exceptional professional growth opportunities and the chance for our team members to flourish.”

* West Monroe Partners’ office footprint prior to the transaction consisted of Bentonville, Chicago, Columbus, Durham, Los Angeles, Minneapolis, New York and Seattle.


SQW Group purchases property-based regeneration consultancy

19 April 2019 Consultancy.uk

UK consulting firm SQW Group has completed its first acquisition since it completed a management buyout in January 2019. BBP Regeneration joins the company having collaborated with SQW for more than 20 years.

Established in 1983, SQW Group now operates all over the world. Comprising SQW, Oxford Innovation, Oxford Innovation Services – one of the UK’s leading innovation centre operators – and Oxford Investment Opportunities Network, the organisation’s origins can be traced to Britain’s two ancient university cities: Oxford, through Oxford Trust founders, Martin and Audrey Wood, and Cambridge, through SQW’s work in producing The Cambridge Phenomenon.

The consultancy specialises in public policy, working with entities from the public, private and voluntary sectors to research, develop, implement and evaluate social and economic development interventions. It now employs over 250 people across regional offices in London, Oxford and Edinburgh, and provides business support to over 4,000 entrepreneurs and small businesses each year. At the start of 2019, SQW secured its independence in a management buyout, advised on by M&A experts from Liberty Corporate Finance and Penningtons Manches.

SQW Group purchases property-based regeneration consultancy

SQW has strengthened its position as a provider of services across the business spectrum with the acquisition of BBP Regeneration. Founded in 1994, the consulting firm specialises in land and property-based regeneration and growth schemes, and is a leading social and economic development consultancy. 

The two firms first worked together over 20 years ago, when SQW and BBP collaborated to develop the first Regional Economic Strategy for the South East. More recently, they developed an economic strategy for Thanet and are now working together in locations stretching from Cwmbran via Oxfordshire to London.

With the addition of BBP, SQW can now provide an integrated advisory service for organisations developing property schemes which deliver economic benefit to their local area. By joining SQW, meanwhile, BBP hopes to further enhance its ability to support clients in delivering property and place-making ambitions. 

Speaking about the deal, SQW CEO David Crichton-Miller commented, “The UK more than ever needs solutions to the challenges of places – of high streets under threat, of meeting housing delivery targets, and of both economically over-successful and economically challenged towns and cities – and the combination of SQW and BBP is uniquely suited to developing those solutions. [This deal] brings together critical and complementary services relating to places to serve our clients with leading edge and practical advice.”

Andy Smith, Director of BBP Regeneration, added, “SQW shares with BBP the same values of seeking to provide outstanding, practical, real world advice that helps get buildings built and places developed.  We greatly look forward to the opportunities that come from joining our two organisations together.”