Capita names Stuart Heatley as Managing Director of Pensions

Capita has appointed Stuart Heatley as the Managing Director of its pensions business. Heatley is promoted following five years with Capita, and succeeds Nigel Purveur in the role, as he prepares to retire.

Expectations on how members save for their retirement are changing. Security, efficiency, and reliability are key factors. Today’s pension schemes need to deliver better engagement through easily accessible, intuitive digital platforms – while demographic changes and the matter of a global pandemic and recession are also providing major challengers to funds.

Consulting firm Capita’s pensions wing works with 800 clients across the public and private sectors, helping manage over £100 billion in pension scheme assets. Capita Pensions also hosts one of the UK’s largest pensions administration databases, with more than 4 million members. As it looks to help its clients navigate the fast-changing environment, Capita has named Stuart Heatley as the Managing Director of its pensions business.

Having been with Capita for over five years, Heatley has over 30 years of UK and European pension experience. He previously led the pensions and benefits administration business at Aon, and worked in senior roles at Scottish Life.

Commenting on his appointment, Heatley said, "I am really excited to be taking on the role of managing director of Capita Pensions. For the rest of this year and into 2021, we will be focusing on continuing to develop our service resilience and ensuring we are supporting our clients and their evolving pensions needs. We are embracing digital change by implementing a focused and ambitious digital roadmap, and we'll enhance operational excellence and create sustainability in our back office which will enable our success in the future."

As of the start of October, Heatley will succeed Nigel Purveur. Purveur, who is retiring, will help with the transition plan by remaining at Capita for the rest of the year to help Heatley get accustomed to the role. According to a release from Capita, it was thanks to Purveur’s “hard work, leadership and commitment” that the firm’s client and market confidence have grown, and its “performance and culture have improved.”

Chantal Free, Executive Officer, People Solutions at Capita, added, "After a competitive recruitment process, it was clear that Stuart's background and experience was ideal to take our pensions business to the next level and focus on the next stage of our strategy which is around growth and digitisation. I would like to also thank Nigel for the tremendous job he has done in stabilising our business during a period of uncertainty."