Capita Healthcare Decisions partners up with Medibank

20 April 2015

The Healthcare Decisions practice of Capita has signed a partnership with healthcare company Medibank to deliver safe, consistent health advice for Australians and New Zealanders. As part of the agreement, Capita will provide Medibank with its content set, tailored for the Australian market, allowing the company to offer localised medical advice.

Medibank is an in 1976 established Australian private healthcare company providing private health insurance and complementary health solutions to almost 3.9 million private health insurance policyholders, government, corporate and other retail customers throughout Australia and New Zealand. The company is headquartered in Melbourne, Victoria, and has operations throughout Australia and a presence in New Zealand.

Healthcare Decisions, part of Capita Health and Wellbeing, offers solutions that support healthcare providers to make better decisions about their patients, and empower individuals to make better decisions about their own health and wellbeing. The practice brings together clinical expertise and innovation to power decision support based on three principles: safe, connected, useful.

Capita Healthcare Decisions partners with Medibank

Under the partnership, Healthcare Decisions will provide Medibank with its teleguides content set, which Medibank has localised for the Australian market, allowing Medibank to offer the population tailored, appropriate care advice, wherever they’re located. The content is written and customised through Capita’s decision management software (DMS) composer and can be used to create both clinical content and decision pathways, presented by phone, face to face, or on the web and mobile.

Commenting on the partnership, Dermot Roche, Medibank General Manager of Telephone, Online & Population Health, says: “The new partnership with Capita will add to Medibank’s reputation of providing innovative health solutions to both the members of Medibank and the broader Australian population who access health advice when they need it most.  We are delighted to partner with Capita and look forward to working with them to deliver appropriate, safe and efficient healthcare advice to Australians.”

Richard Atkins, General Manager International at Capita Healthcare Decisions, adds: “Bringing together our market leading software and clinical content together with Medibank’s longstanding track record in delivering a range of clinical services provides a catalyst for new health models of care for citizens in the region.”


Grey Consulting and Makerversity announce strategic partnership

05 April 2019

Grey Consulting has forged a new alliance with Makerversity, a 500-strong community of the brightest creative innovators, headquartered at Somerset House, London. The partnership hopes to tap into the experimental community to develop pioneering solutions for Grey Consulting’s clients.

In August 2018, one of the world’s largest design agencies surprised the business world by launching a dedicated consulting outfit. The news came as the two industries continued on their trajectory towards a historic synthesis. The consulting industry has been engaged in a pitched battle with the advertising and design space for the past few years, as the former increasingly encroaches on the territory of the latter via a protracted campaign of mergers and acquisitions; but there had been little traffic moving in the other direction.

At its launch, Grey Consulting was not billed as a direct competitor to established consultancies. However, the firm behind the new entity hopes that its creative experience will give it a competitive edge in winning consulting business from its existing clients. The Grey Group is a global advertising and marketing agency with headquarters in New York City, and 432 offices in 96 countries, operating in 154 cities. Grey Consulting opened its doors with a view to aiding clients within the areas of business and brand design, innovation and digital transformations.Grey Consulting and Makerversity announce strategic partnership

Now, as the firm looks to further expand its footprint in the market, Grey Consulting has unveiled details of a ground-breaking new alliance with Makerversity, a 500-strong community of creative innovators headquartered at Somerset House, London. The alignment with Makerversity is hoped to unlock the potential of collaborating with one of the world’s most experimental communities.

Makerversity curates and convenes the best talent across product design, fashion, art and experimental architecture, sustainable materials, IoT, digital manufacturing, and coding. It provides spaces and workshops for professional makers to develop and create their work, supported by Somerset House Trust. The alliance is expected to enable Grey Consulting to develop pioneering solutions for its clients, together with innovators who make something amazing for a living, every day. 

Leo Rayman, Grey Consulting CEO, commented, “This gives our clients the potential to access a network of some of the most diverse and innovative individuals in the world today. Being so tightly connected to a community of makers means we don’t just develop transformational strategies but can quickly realise them in three dimensions. This sets Grey Consulting apart from the pure play strategy houses who are sometimes criticised for not making their thinking real at the pace modern businesses require.” 

Fiona Dent, CEO of Makerversity, added, “Makerversity acts as a catalyst for unexpected encounters, fostering collaborations between an incredible range of the brightest leading creators and innovators. Our experimental approach and engaged members, whose own practice is defining our world, create highly original new outcomes. We are delighted to bring this philosophy to a wider audience and generate interesting projects for Makerversity members through our partnership with Grey Consulting.”