Capgemini acquires eCommerce provider Lyons Consulting Group

09 October 2017 3 min. read
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Global consultancy Capgemini has acquired the Lyons Consulting Group for an undisclosed fee. Following hot on the heels of the firm’s recent purchase of Itelios, a prominent European Salesforce Commerce Cloud solutions provider, the addition is aimed at enabling Capgemini to meet the digital customer experience needs of its international client-base.

Founded in 2003, Lyons Consulting Group is an award-winning digital and global commerce services provider, focused on Salesforce Commerce Cloud. Headquartered in Chicago, Illinois, Lyons was most recently named as ‘2017 Salesforce Commerce Cloud Global Delivery Partner of the Year’ for best-in-class client implementations and levels of support, for the consultancy’s work with a number of leading retail and B2B brands such as GoPro, Titleist/FootJoy, Timex, Charlotte Russe, Vince, and Bayou Steel.

Lyons’ capabilities include digital strategy, experience design, and eCommerce implementation, for which it employs over 300 people across North America and the UK, becoming one of the world’s largest independent digital commerce firms. The acquisition by Capgemini sees Lyons significantly accelerate their digitally-focused growth strategy, notably in the North American market, which hosts the world’s largest and most developed consulting industry of the USA. The purchase, for which financial details were not disclosed, also positions the Group as a global leader for Salesforce Commerce Cloud solutions, with Capgemini’s group employing over 190,000 people, and boasting presences in over 40 countries.

Capgemini acquires eCommerce provider Lyons Consulting Group

Rich Lyons, CEO and Co-Founder of Lyons, said of the deal, “Joining the Capgemini family will enable us to strengthen and expand our services for clients around the world. In addition, there is a tremendous opportunity to integrate our capabilities with Capgemini’s holistic approach to digital transformation, and support the many clients who are on this extensive journey right now. We are very excited about this next stage in our company and the many opportunities it presents for both our employees and clients.”

Capgemini, currently celebrating its 50th Anniversary year in 2017, will also aim to bolster its own reputation in the fields of digital customer experience and digital commerce for clients’ customer journeys. Capgemini is currently partnering with a number of the world’s leading brands to define and deliver digital ambition, new business models, and agile operations, and the firm will no doubt hope the addition of Lyons will also enhance their ability to meet those clients’ changing digital needs. Chiefly though, the deal brings Lyons’ Salesforce Commerce Cloud expertise into the fold. Capgemini is a leading partner of Salesforce, an American cloud computing company headquartered in San Francisco, and the transaction will reaffirm their position for delivering tangible business results in the segment.

Paul Hermelin, Chairman and CEO, Capgemini Group remarked, “After the recent acquisition of Itelios in Europe, Capgemini continues to invest to become a prime partner of Salesforce in e-commerce and to keep our clients at the forefront of their marketplace.”