Mark Aldous heads managed services business of Delta Capita

16 June 2017

International financial services consultancy Delta Capita has hired Mark Aldous from Credit Suisse to head up its growing managed services business.

In his new role, Mark Aldous will focus on accelerating the growth of Delta Capita’s managed services business – one of the firm’s four arms next to its management consulting, technology consulting and solutions practices. The service line provides a combination of on-site, off-site and offshore outsourcing services to players in the financial services space, delivered by the firm’s London and Johannesburg offices.

Aldous brings with him roughly twenty five years of industry experience in derivatives, structured products, alternative investments and the development of associated platforms to the consulting firm. In his latest role at Credit Suisse he was responsible for the bank’s EMEA Structured Products platform, meanwhile, he started his new position in April and is based out of Delta Capita’s London office, located at 40 Bank Street Canary Wharf.

“Mark’s background dovetails perfectly with our specialist practitioner approach. As the industry faces pressing product governance challenges under MiFID II, Mark’s industry-renowned structured product expertise makes him ideally placed to advise financial institutions and establish utilities in this space”, said Joe Channer, CEO of Delta Capita. 

Mark Aldous, Head of Managed Services business of Delta Capita

The transfer of the experienced banker follows shortly after his former employer announced it has outsourced its EMEA structured products business to the consulting firm. With the move, the Swiss bank aims at improving its standards and operations whilst lowering costs for end customers. 

Expansion of managed services

Looking ahead, Channer highlighted that Delta Capita is aiming to ramp up its managed services business this year across its footprint. “This hire signifies the latest stage in our investment drive to build out our wider managed services business,” he remarked. Months ago Delta Capita also hired Rob Kemna, formerly a Senior Executive Vice President at Rabobank, to establish and grow its managed services business in the Netherlands. 

The firm came off to a flying start in the domain last year when it was appointed as managed services consultant to the Plato Partnership, a consortium of asset managers and broker-dealers, including BlackRock, Barclays, Bank of America Merrill Lynch, Citi and Deutsche Bank, dedicated to improving equities markets. And in Q1 this year the firm was tapped by a consortium of banks to support them with regulatory work, while in April it acquired Appendium in a move that significantly bolstered its technology and managed services offering. The addition enables Delta Capita to act as a full-scope managed service solution for securities finance aimed primarily at the sell side, said Channer.

The firm’s CEO and co-founder added that the consultancy is enjoying “significant demand from clients”, as they seek to revamp their business model and move away from their legacy and often ailing in-house technology and operations platforms towards a more robust and effective solution. “We operate a standardised service model, supported by expert resources situated both onshore in London and offshore in Johannesburg, offering significant cost reduction”, he said.

Commenting on his new challenge, Mark Aldous stated, “Delta Capita is perfectly positioned to support financial institutions as they continue to adapt to regulatory and market structure changes. In this new, more complex environment, our managed services offering enables clients to reduce fixed costs, reduce complexity while increasing the scope and quality of the services they receive.”


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Rapid growth sees Quantum Advisory promote trio of partners

18 April 2019

Three senior level consultants have been boosted to the rank of Partner at Quantum Advisory, as the firm works to meet heightened levels of client demand. Aled Edwards, Amanda Burdge and Chris Heirene become Partners as long-time Quantum member Rob Davies retires in May after 15 years as a Partner at the firm.

Founded in 2000, Quantum Advisory provides pension and employee benefits services to employers, scheme trustees and members, with five offices across the UK. The firm has enjoyed exponential growth in recent years, following a number of major client wins and booming demand for its services. It opened a new office in Bristol in 2016 to service the South West and in 2017 relocated its Cardiff office to a larger site within the Welsh capital to house the increased workforce. More recently, Quantum relocated its Amersham, Birmingham and London offices to more spacious premises in the centre of both cities to cope with demand.

The financial services consultancy, which employs 115 people across the UK, has promoted three senior team members to Partner, as part of its wider growth plans. The firm has moved Aled Edwards from Principal Consultant & Actuary, while Amanda Burdge has ascended from Principal Investment Consultant. Chris Heirene, former IT Manager, has also joined the ten current Partners at Quantum.

Aled Edwards most recently managed the actuarial team within Quantum’s Cardiff office as well as providing technical training for all staff. He boasts more than 17 years of pensions experience. He started his career as an Actuary at Jardine Lloyd Thompson’s Bristol wing, before joining Quantum in 2011. Edwards is also the President of the Welsh Actuarial Society (WAS), which supports actuaries and actuarial students living or working in Wales.

Rapid growth sees Quantum Advisory promote trio of Partners

Amanda Burdge joined Quantum’s team in 2001, as one of the fledgling firm’s first employees. Most recently she was a Principal Investment Consultant with the firm, and with more than a quarter of a century’s experience in the sector, she is responsible for providing investment advice to many of Quantum’s key clients with both defined benefit and defined contribution schemes. Prior to her time with Quantum, Burdge spent two years as a consultant with SBJ Benefit Consultants (now Capita), and three years with Tesco Pension Trustees. She currently sits on the Regulation Committee for the Pensions Management Institute.

Chris Heirene initially worked with Quantum as an IT Consultant with Teamwork Technology Services and then UES for over five years, before finally joining the firm itself in 2011. He is now responsible for Quantum’s IT systems across all of its offices, including the network and core server infrastructure which supports the business. Heirene is heavily involved in utilising IT to improve and build upon the processes in place throughout Quantum.

David Deidun, Partner at Quantum Advisory, said of the promotions, “This is a very exciting time for Quantum. The recent round of promotions fully recognise the hard work and dedication shown by the three, all of whom go above and beyond for the company. I’ve no doubt that Aled, Amanda and Chris will settle into their new roles with ease and look forward to working together to grow Quantum even further.”

The news comes as Rob Davies retires in May, after spending fifteen years as a Partner at Quantum. A qualified actuary, Davies was instrumental in setting up Quantum’s Investment Division, specialising in aiding clients with their investment strategies. He will remain with the company on a part-time consultancy basis, while working with several clients in the Fiduciary Manager area.