Mark Aldous heads managed services business of Delta Capita

16 June 2017 4 min. read
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International financial services consultancy Delta Capita has hired Mark Aldous from Credit Suisse to head up its growing managed services business.

In his new role, Mark Aldous will focus on accelerating the growth of Delta Capita’s managed services business – one of the firm’s four arms next to its management consulting, technology consulting and solutions practices. The service line provides a combination of on-site, off-site and offshore outsourcing services to players in the financial services space, delivered by the firm’s London and Johannesburg offices.

Aldous brings with him roughly twenty five years of industry experience in derivatives, structured products, alternative investments and the development of associated platforms to the consulting firm. In his latest role at Credit Suisse he was responsible for the bank’s EMEA Structured Products platform, meanwhile, he started his new position in April and is based out of Delta Capita’s London office, located at 40 Bank Street Canary Wharf.

“Mark’s background dovetails perfectly with our specialist practitioner approach. As the industry faces pressing product governance challenges under MiFID II, Mark’s industry-renowned structured product expertise makes him ideally placed to advise financial institutions and establish utilities in this space”, said Joe Channer, CEO of Delta Capita. 

Mark Aldous, Head of Managed Services business of Delta Capita

The transfer of the experienced banker follows shortly after his former employer announced it has outsourced its EMEA structured products business to the consulting firm. With the move, the Swiss bank aims at improving its standards and operations whilst lowering costs for end customers. 

Expansion of managed services

Looking ahead, Channer highlighted that Delta Capita is aiming to ramp up its managed services business this year across its footprint. “This hire signifies the latest stage in our investment drive to build out our wider managed services business,” he remarked. Months ago Delta Capita also hired Rob Kemna, formerly a Senior Executive Vice President at Rabobank, to establish and grow its managed services business in the Netherlands. 

The firm came off to a flying start in the domain last year when it was appointed as managed services consultant to the Plato Partnership, a consortium of asset managers and broker-dealers, including BlackRock, Barclays, Bank of America Merrill Lynch, Citi and Deutsche Bank, dedicated to improving equities markets. And in Q1 this year the firm was tapped by a consortium of banks to support them with regulatory work, while in April it acquired Appendium in a move that significantly bolstered its technology and managed services offering. The addition enables Delta Capita to act as a full-scope managed service solution for securities finance aimed primarily at the sell side, said Channer.

The firm’s CEO and co-founder added that the consultancy is enjoying “significant demand from clients”, as they seek to revamp their business model and move away from their legacy and often ailing in-house technology and operations platforms towards a more robust and effective solution. “We operate a standardised service model, supported by expert resources situated both onshore in London and offshore in Johannesburg, offering significant cost reduction”, he said.

Commenting on his new challenge, Mark Aldous stated, “Delta Capita is perfectly positioned to support financial institutions as they continue to adapt to regulatory and market structure changes. In this new, more complex environment, our managed services offering enables clients to reduce fixed costs, reduce complexity while increasing the scope and quality of the services they receive.”