Satriun Group assists Brunel with deployment of Tagetik system

19 October 2016 Consultancy.uk

Staffing and recruiting provider Brunel has successfully implemented a new solution that helps the company meet global financial consolidation and corporate reporting requirements. The deployment of the Tagetik system was supported by consultants from Satriun Group, a business consultancy specialised in Corporate Performance Management.

With approximately 11,000 employees and operations in 37 countries, Brunel is one of the larger recruitment agencies in the industry. The company, founded in 1975, is listed on Euronext Amsterdam and has a turnover of just over €1.2 billion.

Brunel conducted a comprehensive selection process to secure a software provider that could meet all of the company's requirements to support their reporting and financial consolidation processes. Tagetik – a provider with more than 850 customers across 35 countries – emerged as preferred supplier from the selection process on the back of two competitive edges, according to Marco van der Kooij, General Manager of Tagetik Benelux. “Tagetik outperformed the competition by leveraging rich, 'built-in' functionality to support a global, complex consolidation and reporting process, as well as a strong commitment to go for the extra mile to make the project a success.”

Satriun Group assists Brunel with deployment of Tagetik system

Following the vendor selection step, Brunel’s project team, assisted by consultants from Satriun Group, a Tagetik consulting partner*, completed the design and build of the solution and moved into the roll-out phase, which included the delivery of end user trainings in a number of key locations. The implementation and migration was completed within a six-month timeframe.

The implemented Tagetik solution connects to Brunel's Microsoft Dynamics NAV ledgers to deliver intercompany matching and process management functionalities and automates equity pick-up, equity consolidation and cash flow calculations. The solution also manages statutory and management consolidation and financial reporting, quarterly estimates, and many non-financial key performance indicators.

Commenting on the successful completion of the project, Peter de Laat, CFO of Brunel, says he is confident the company made the right decision in selecting Tagetik as the firm’s new consolidation and reporting software and involving Satriun Group to help Brunel implement the software in the best, most efficient way. Reflecting on Satriun Group’s involvement, Casper van Leeuwen, partner at the consulting firm, says, “Assisting Brunel in optimising its consolidation and reporting processes and migrating to a new solution within a six-month timeframe was a challenging yet highly rewarding project. Our best-practice approach to implementation was a critical success factor and ensured a highly efficient system for managing financial performance across the enterprise and meeting its complex reporting requirements. We very much enjoyed the collaboration with the Brunel team.”

Earlier this year Satriun Group supported a CPM transition at TeamViewer – the deployment was also enabled by Tagetik technology.

* In 2014 Tagetik awarded Satriun Group as ‘Global Specialist Consulting Partner of the Year’.

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How data insights helped Network Rail improve the South-East route

11 April 2019 Consultancy.uk

Amey Consulting has leveraged data insights to assist Network Rail with the improvement of its South-Eastern route. Using the Quartz tool, which monitors train movement, Network Rail will now be able to commit to data-enabled interventions to quickly improve underperforming train stations.

With rail services in the UK coming under strain from the demands of modern commuter life, while the infrastructure and service delivery of the nation’s railways has come in for sustained criticism in recent years, a period of regeneration is on the cards at last. Network Rail is the owner and infrastructure manager of most of the railway network in Great Britain, and has subsequently tapped the consulting industry on a regular basis to help find areas of improvement.

The group recently drafted in consultancy BearingPoint to conduct a thorough organisational evaluation and advise Network Rail (High Speed) on attaining a ‘fit for purpose’ organisational standard – for which the consultancy was nominated at the 2019 MCA Awards. Meanwhile, ArupArcadis and Aecom have been contracted to help Colas Rail and Babcock Rail implement a decade-long framework for Network Rail, aimed at supporting the delivery of the next generation of rail systems, with the contracts said to be worth as much as £5 billion

How data insights helped Network Rail improve the South-East route

As Network Rail further aims to improve its performance and customer service offering, another area it has sought help from the consulting sector for is its South-East route. The network of railways connects London with the southern parts of the country, as well as with Europe, making it the busiest in the country, with more than 500 million passenger journeys per year. This crucial expanse of rail was plagued with small minute delays, which were impacting millions of passengers every day, while reducing the efficiency and capacity of the overall network – something Amey Consulting was selected to help solve.

Amey Consulting soon determined that with the sub-threshold delays to services only lasting for 1 or 2 minutes, most were not the subject of detailed root cause analysis, and this made their corrections almost impossible – with dire consequences. Without addressing these delays, passenger satisfaction would fall, while the capacity and efficiency of the network would be reduced, stinging the income of Network Rail even before a host of delay-related fines would hit the company.

In order to help the client gain a better understanding of where, how, when and what these small delays occur, Amey Consulting looked to demonstrate the value of data-led consulting, with a significant reduction in delays within the first month of rolling out changes to key stations. The consultants embedded themselves in Network Rail’s team, helping them learn the key skills needed to support and apply data-driven solutions.

Agile transport

This involved the deployment of the Quartz tool. The system utilises to-the-second train movement data to present the performance of individual stations across the South-East route. It allows users to effortlessly understand station performance with a high level of detail, and use this information to identify losses caused by small-minute delays. The granular data allows for targeted actions to drive efficiency savings and performance improvements. More importantly, it allows users to understand the impact of small process changes on performance. 

Steve Dyke, an Executive Partner at Amey Consulting, said of the project, “We looked to identify the physical root cause on the infrastructure, building a case for change then managing that project implementation and tracking the benefit/value.  In doing so we are working to define a data performance improvement service to the operational and infrastructure owners.”

Just as important for the project as the technology, however, was teaching the Network Rail team how to leverage it after the consultants were gone. The Amey Consulting team worked to develop an agile working culture within Network Rail’s South-East division, helping staff to be confident in using data to improve the journeys of millions of people per year by attacking the problem from the ground up.

Dyke concluded, “This is less about the tools and about the approach to managing performance.  It meant using by-the-second analysis, data science, and then agile development to visualise and identify areas where improvements can be made.  We then worked with NR to change the way they approached the management of the infrastructure changes.  So rather than pass the information down the value chain, any of which could have been missed, we managed the change end-to-end.”

The project was so successful that Amey Consulting was also among those honoured at the recent MCA Awards. The firm scooped the Performance Improvement in the Public Sector prize for its work with Network Rail, at the 2019 ceremony in London.