Accenture | Global news | CRM

An overview of Accenture global news:

United States

Accenture acquires Salesforce consultancy Incapsulate Accenture has acquired Incapsulate, a Washington, DC-based IT consultancy specializing in Salesforce solutions.
29 November 2023
Canada

Companies need to focus on ‘business of experience’ as customer demands heighten As consumers continue to demand more from brands, companies need to pivot to a “business of experience” (BX) that provides a holistic approach to customer-centricity, according to a recent report fro
16 December 2020
South Africa

Businesses today must invest in understanding the customer from every perspective Understanding the customer is now the central need for companies in a highly digitalised and homogenised world.
03 July 2019
Africa

Accenture to help AB InBev with sales and distribution across Africa Accenture has added to its global relationship with the world’s largest brewer AB InBev through a new agreement to help improve the latter’s sales and distribution processes across the African contin
11 October 2018

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