Banking research in the UK

An overview of research in the Banking industry in the UK:

Financial services firms find siloed data standing in the way of AI rollout New research, based on interviews with 400 senior executives across major financial institutions, has found that as the sector tries to scale its AI implementation, siloed data is the biggest barrier
19 March 2026
High-value transactions increasingly entrusted to digital payment systems Over the last two decades, European transactions have increasingly moved toward digital payments.
13 June 2025
Senior global financial services staff expect financial crime risk to rise With cybersecurity threats on the rise, the majority of financial services leaders in the UK expect crime in their sector to rise.
21 March 2025
Bank lending to return to growth in 2024 despite inflationary pressures Bank lending to UK businesses and households to return to growth this year, and accelerate over 2025 and 2026, according to a new report from EY.
22 November 2024
One-third of customers would change bank after outage A new survey delving into technical failures within the financial services industry, and consumer attitudes towards them, has revealed a growing number of UK consumers have been hit by a technology f
30 July 2024
Financial services sector most mature in cybersecurity Financial services players are the most mature in terms of their cyber-security infrastructure, according to a new study from Wavestone.
16 July 2024
Only 14% of financial services firms have AI in corporate strategy The benefits of artificial intelligence for the financial services sector are supposedly massive.
19 June 2024
AI in banking could yield $1 trillion revenue improvements Artificial intelligence could boost revenues in the banking sector by as much as $1 trillion by 2030, according to industry leaders.
11 March 2024
Interest in Digital Euro remains low among EU consumers The conversation around digital currency might have cooled significantly from its pre-pandemic zenith, but the European Union is still pushing ahead with the planned launch of its ‘Digital Euro’.
15 January 2024
Digitalisation and automation top focus for financial services in 2024 Research into the UK financial services sector reveals nine-in-10 firms reported increased revenues in the last 12 months.
19 December 2023
Banks enjoying highest profits since 2008 global financial crisis Banks worldwide are currently enjoying a record profit windfall – the highest seen since the 2008 global financial crisis, according to analysis by McKinsey & Company.
16 October 2023
Non-cash transactions to reach 2.3 trillion by 2027 Non-cash transactions look set to continue their meteoric rise in the coming four years – over which time their volume is are forecast to pass 2 trillion per year.
05 October 2023
UK dealmakers expect inflation to sink to 2% before 2026 UK dealmakers are clashing with the Bank of England over its monetary policy – with 32% calling on the institution to lower interest rates, as they expect inflation will sink to 2% in the next two ye
04 October 2023
The future of retail banking in four industry scenarios The world of retail banking is set for change in the coming years, with niche players, neobanks, FinTechs and big techs all seeking to grow their slice of the cut.
15 February 2023
Banks need data to fuel growth and customer experience strategies As customers pivot to competitors offering more personalisation, many retail banks are struggling to provide omnichannel experiences.
25 August 2022
Banks gearing up ESG plans but struggle with regulatory reporting Banks are looking to boost sustainability measures, as a means of improving their reputation, and attracting customers from more climate-conscious younger generations.
15 July 2022
Most consumers do not trust cryptocurrencies The tumultuous cryptocurrency market continues to attract investors from around the world – chasing an unlikely jackpot amid scams and regular value collapses.
12 May 2022
Most central banks considering own digital currency One-in-eight of the world’s central banks have considered launching a central bank digital currency, according to a new study.
21 April 2022
ESG investment key for banks to beat earnings spiral European banks have largely improved their cost base at a rate that largely negates falls in revenue.
25 January 2022
Digitisation a golden opportunity for sustainability in banking With greater transparency in financial services, and increased customer demands around tackling climate change, banks face growing pressure to prioritise environmental, social and corporate (ESG) str
04 November 2021
Customer loyalty a missed opportunity for digital-first banks Jehan Sherjan, Insights Director at business advisory SRM Europe, outlines why customer loyalty – or more precisely, failing to build a loyal consumer base – is a missed opportunity for digital banks
26 October 2021
UK banks could find £6 billion in savings via vendor contract reviews Contract reviews in European banking are currently much rarer than in the US, but this will need to change if the continent’s financial industry wants to remain competitive.
26 July 2021
Wealth managers failing to adapt to ESG needs face client exodus In the face of continued concern about the sustainability of economic activity, just under half of investors still feel wealth managers do not adequately understand their ESG goals.
18 May 2021
Nine-in-ten bank boards lack professional technology experience Around 90% of board directors at leading banks have confessed to lacking professional technology experience.
06 April 2021
Covid-19 aftermath could wipe off $4.7 trillion from banking sector The global banking sector faces a multi-trillion stress-test in the coming three years, according to a new review of the industry by consulting giant McKinsey & Company.
13 January 2021
Global market size of digital payments industry soares The number of non-cash transactions, or digital payments, soared worldwide last year to surpass 700 billion – adding up to nearly 100 digital transactions on average in a year for each person on earth.
29 October 2020
European FinTechs face 'existential threat' as funding dries up Despite years of hype declaring FinTech investment was set to experience some endless boom, the bubble looks set to burst amid the current recession.
12 October 2020
How Covid-19 is changing the operations of UK banks The UK banking sector has had to adapt quickly to cope with the challenges of the coronavirus pandemic, with three-quarters of financial sector leaders saying their organisation has become more innov
08 October 2020
Extended Reality offers financial services huge opportunities The use of Extended Reality has the potential to disrupt the financial services industry, according to a new report by Synechron.
23 September 2020
Quarter of bank branches will close in coming three years The number of bank branches in Europe has declined dramatically over the past decade, from 240,000 a decade ago to around 165,000 today.
14 September 2020
Retail banks adjust to challenge of FinTechs Traditional banks have increasingly lost clientele to originally non-bank, new players on the market, in recent years.
11 August 2020
Telecom, hi-tech and banking are digital transformation leaders A new study has found that the telecom, hi-tech and banking industries are the current trend-setters, when it comes digital transformation.
24 June 2020

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