Capco and Yarowa announce partnership for AI-based insurance solutions
Fintech Yarowa has announced a partnership with Capco. The consultancy will work with Yarowa to support clients to use the firm’s insurance technology, and manage third-part service providers.
Roy Vayalathu, CTO at Yarowa, said, “We have chosen to partner with Capco because of the calibre of the talent and the modular approach they bring to the table. Using a range of pre-existing and well-tested components, Capco can tailor a fully customized and extremely competitive solution within a very short time frame. Together, we have demonstrated that ‘co-development’ can deliver very powerful results – and this is only the first step on our journey together.”
Yarowa is a European fintech company, which creates networks between service providers, institutional clients, such as insurance companies, and property management companies. These networks cover the areas of legal advice, health care, and property and craft.
As part of the firm’s offering in the claims management process of the insurance sector, Yarowa aggregates detailed information on behalf of companies, the housing industry and private individuals about third-party providers specialising in automotive, health, legal and other services. Capco’s end-to-end AI agentic workflow solution accelerates how these third-party providers are identified and selected, with an orchestration service then executing those workflows.
Vladimir Ignjatovic, continental Europe AI lab lead at Capco, added, “Our expertise and the powerful accelerators built in Capco’s AI Lab, combined with Yarowa’s dynamic and proactive approach, allowed us to deliver production-ready AI agent solutions within just a matter of weeks to help Yarowa better support their insurance clients.”
Leveraging Microsoft Azure cloud infrastructure and latest AI services, service provider documentation – such as an invoice – is uploaded and processed by a series of agents and a central orchestrator to extract, classify and verify the information necessary to successfully resolve an insurance claim. A ‘human in the loop’ operator will then either greenlight the service provider and respective claims request or advise that further scrutiny of the provider is required. This process enhances the customer experience and reduces human interactions by more than 90%.
Yannis Skiadas, continental European insurance lead at Capco, concluded, “This solution underscores Capco’s capability to deliver exceptional, high-quality solutions for innovative and agile scale-ups such as Yarowa, as well as for large enterprises.”
