Protiviti appoints John Rao head of its US Insurance practice

Protiviti has picked up John Rao as Managing Director. In his new role, Rao will leverage his more than 28 years of consulting and industry experience to, from the base in New York, lead the Eastern Region of the firm’s US Financial Services practice.

Prior to joining Protiviti, John Rao was a Managing Director and Financial Services Practice Leader at Navigant. In the role, which he held for more than three years, Rao was responsible for profit & loss, strategic performance and for all of the day-to-day operating activities of the Financial Services arm across the US. Previously, between 2008 and 2012, Rao was a Senior Managing Director at PwC, where he worked in the firm’s Financial Services Advisory group.

In 2000 Rao joined MetLife, where he first took on the role of Senior Vice President within the company’s Client Services, in 2002, he was promoted to Senior Vice President and Chief Administrative Officer of the company’s international operations. Prior roles include Senior Vice President at Chase Manhattan Bank, between 1990 and 1997, Vice President Operations, Systems & Telecommunications at Merrill Lynch, between 1987 and 1990 and Vice President of Consumer Products and Services Group at EF Hutton, where he started his career in 1981. 

Rao holds a Bachelor of Arts in Business Administration from Saint Michael's College and a Masters of Business Administration in Management and Finance from Long Island University.

The consulting veteran joins Protiviti as a Managing Director – he has been tasked with leading the firm’s Insurance Practice and heading the Eastern Region Financial Services unit. The roles will see Rao work from the firm’s New York Office, and calls upon his on more than 28 years of financial services industrial experience to provide clients with advice in the areas of financial management, cost management effectiveness, as well as productivity and profit improvements.