TORI Global appoints new Head of People & Culture Transformation

Financial services management consultancy TORI Global has announced the appointment of Rhiannon Harfoot as its new Head of People & Culture Transformation. Harfoot brings 20 years of experience to the role, including 15 with Barclays Corporate Banking.

Established in London in 2002, TORI Global has since spread into offices in Singapore, New York, Dubai and the Nordics. The firm caters to the needs of clients in the US and Australia, as well as domestic customers from the company’s City of London headquarters, which it first occupied as of 2016. The group has been undergoing a period of expansion for the past three years, having taken on a host of new talent in that time.

Now, the specialist financial services management consultancy has appointed Rhiannon Harfoot to lead its People & Culture Transformation team. In her new role, Harfoot will be responsible for assisting and advising clients with their People strategy and culture transformation. Her addition will also help TORI prepare for heightened demand for culture-related services in light of the Senior Managers and Certification Regime (SMCR). The SMCR is part of the UK regulators' drive to improve culture, governance and accountability within financial services firms, and impacts over 40,000 FCA-regulated companies.

Harfoot brings a wealth of industry experience to TORI, after working across commercial, operational and strategic positions. Having spent 15 years with Barclays Corporate Banking – latterly as a Director in its People & Culture Programme – Harfoot became a freelance consultant in 2015. In her time as an independent, she worked with senior management to understand and articulate organisational culture as an impetus for change, before spending a year with RLH Consulting as a Director.

Commenting on her appointment, Harfoot said, “I am delighted to be joining TORI Global and leading the team in a particularly interesting time for the people and culture agenda in financial services. Whether an established bank or emerging fintech, the challenges of culture are broadly consistent, and with increased regulatory focus this is no longer a 'nice-to-have'. I look forward to working with clients across the industry on what is now an undoubtedly business critical issue.”

Chris Renardson, Managing Director at TORI Global added, “Rhiannon’s arrival at TORI Global demonstrates the serious investment we are making in our people and culture capability. Clients across the industry are increasingly focusing on culture as a business imperative and often need assistance embedding the right culture for their organisation, whether going through a transformation following a merger, or simply trying to ensure a certain set of behaviours and values are imbued within their workforce. We look forward to delivering the added value to our clients that Rhiannon’s expertise and experience brings.”