New Children's Hospital Ireland hires Arup for engineering services

03 June 2016 Consultancy.uk

In Ireland the New Children's Hospital was recently given the go ahead by An Bord Pleanála, although controversy about the new site remains. The new seven-story children’s hospital will be situated at a campus site shared with St. James’s Hospital. Arup has been called in to provide electrical engineering services to the project.

The New Children's Hospital in Ireland was recently given planning permission by An Bord Pleanála* for a campus site, shared with St. James’s Hospital. The new hospital involves the integration of three existing children’s hospitals: Street Children's University Hospital, an acute paediatric hospital that cares for 145,000 sick children per year; Our Lady's Children's Hospital in Crumlin, Ireland's largest paediatric hospital; and the National Children's Hospital in Tallaght. The new project is not without controversy, however, with considerable opposition to the site due to, among others, its lack of proximity to a maternity hospital.

The new hospital is planned to offer patients with a full spectrum of paediatric care services. The new seven-story building, spanning a total 120,000m2, will provide space for 473 beds, 21 operating theatres, clinical examination rooms, outpatients and emergency departments, support laboratories and administration spaces, expansive concourse, roof gardens, a helicopter landing pad and over 4,800 individual spaces.

New Children's Hospital Ireland hires Arup for engineering services

The development of the new space has gone to a range of architects and design firms, including professional services firm Arup. The firm has been called in to deliver mechanical and electrical engineering services to the project. Arup will provide transport planning and help design spaces and systems suitable for patients, families and staff. The firm will also support the deployment of AGVs (automated goods vehicles) at the hospital, to manage the movement of goods and waste. The hospital will, in addition, be outfitted with a converged ICT network which will allow full digital operation through systems integration.

The project is set to begin this summer, and will be completed in 2020. The value of Arup’s contract has not been disclosed.

Eilísh Hardiman, CEO, the Children’s Hospital Group, says “This truly is a watershed day for children, young people and their families. This decision will positively transform how paediatric services are delivered for children and young people here in Ireland. These buildings are a significant catalyst for how the new national model of care will be delivered. We are now firmly on our way to making this long awaited children’s hospital a reality. Anyone who deals with paediatric services in Ireland – as a patient, a parent or as a member of staff – fully understands how badly this new facility is needed.”

* An Bord Pleanála is an independent, statutory, quasi-judicial body that decides on appeals for planning decisions made by local authorities in Ireland.

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How data insights helped Network Rail improve the South-East route

11 April 2019 Consultancy.uk

Amey Consulting has leveraged data insights to assist Network Rail with the improvement of its South-Eastern route. Using the Quartz tool, which monitors train movement, Network Rail will now be able to commit to data-enabled interventions to quickly improve underperforming train stations.

With rail services in the UK coming under strain from the demands of modern commuter life, while the infrastructure and service delivery of the nation’s railways has come in for sustained criticism in recent years, a period of regeneration is on the cards at last. Network Rail is the owner and infrastructure manager of most of the railway network in Great Britain, and has subsequently tapped the consulting industry on a regular basis to help find areas of improvement.

The group recently drafted in consultancy BearingPoint to conduct a thorough organisational evaluation and advise Network Rail (High Speed) on attaining a ‘fit for purpose’ organisational standard – for which the consultancy was nominated at the 2019 MCA Awards. Meanwhile, ArupArcadis and Aecom have been contracted to help Colas Rail and Babcock Rail implement a decade-long framework for Network Rail, aimed at supporting the delivery of the next generation of rail systems, with the contracts said to be worth as much as £5 billion

How data insights helped Network Rail improve the South-East route

As Network Rail further aims to improve its performance and customer service offering, another area it has sought help from the consulting sector for is its South-East route. The network of railways connects London with the southern parts of the country, as well as with Europe, making it the busiest in the country, with more than 500 million passenger journeys per year. This crucial expanse of rail was plagued with small minute delays, which were impacting millions of passengers every day, while reducing the efficiency and capacity of the overall network – something Amey Consulting was selected to help solve.

Amey Consulting soon determined that with the sub-threshold delays to services only lasting for 1 or 2 minutes, most were not the subject of detailed root cause analysis, and this made their corrections almost impossible – with dire consequences. Without addressing these delays, passenger satisfaction would fall, while the capacity and efficiency of the network would be reduced, stinging the income of Network Rail even before a host of delay-related fines would hit the company.

In order to help the client gain a better understanding of where, how, when and what these small delays occur, Amey Consulting looked to demonstrate the value of data-led consulting, with a significant reduction in delays within the first month of rolling out changes to key stations. The consultants embedded themselves in Network Rail’s team, helping them learn the key skills needed to support and apply data-driven solutions.

Agile transport

This involved the deployment of the Quartz tool. The system utilises to-the-second train movement data to present the performance of individual stations across the South-East route. It allows users to effortlessly understand station performance with a high level of detail, and use this information to identify losses caused by small-minute delays. The granular data allows for targeted actions to drive efficiency savings and performance improvements. More importantly, it allows users to understand the impact of small process changes on performance. 

Steve Dyke, an Executive Partner at Amey Consulting, said of the project, “We looked to identify the physical root cause on the infrastructure, building a case for change then managing that project implementation and tracking the benefit/value.  In doing so we are working to define a data performance improvement service to the operational and infrastructure owners.”

Just as important for the project as the technology, however, was teaching the Network Rail team how to leverage it after the consultants were gone. The Amey Consulting team worked to develop an agile working culture within Network Rail’s South-East division, helping staff to be confident in using data to improve the journeys of millions of people per year by attacking the problem from the ground up.

Dyke concluded, “This is less about the tools and about the approach to managing performance.  It meant using by-the-second analysis, data science, and then agile development to visualise and identify areas where improvements can be made.  We then worked with NR to change the way they approached the management of the infrastructure changes.  So rather than pass the information down the value chain, any of which could have been missed, we managed the change end-to-end.”

The project was so successful that Amey Consulting was also among those honoured at the recent MCA Awards. The firm scooped the Performance Improvement in the Public Sector prize for its work with Network Rail, at the 2019 ceremony in London.