Senior Manager- Cloud Operating Models

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. 

Your Role

Our Cloud Transformation Advisory Services enables our clients to transform their business and unlock the value of cloud. We provide value-centric cloud advisory services with sector-specific expertise. Our deep skills in cloud strategy, orchestration, operating models, and cloud economics complimented by global resources help guide clients in their cloud journey and deliver business results. Our cloud advisory capability is part of the wider Enterprise Transformation capability and works closely with other Invent capabilities.  

This is a high impact role in the Cloud Transformation capability unit contributing to strategic proposals, drive client engagement, secure new business opportunities, and mentor a high-performing team to support consulting practice growth. 

Key Expectations of our Cloud Operating Model Consultants are;

• Advise clients on the impact of cloud transformation, helping them develop and implement new digitally enabled business models that leverage cloud operating models.
• Conduct assessments and audits of existing cloud operating models to identify areas for improvement.
• Monitor and evaluate the effectiveness and maturity of cloud operating model transformations, adjusting as needed to ensure success.
• Deliver digitally enabled business outcomes using your skills in strategy development, service management, agile delivery, DevOps, business process mapping and organisational design.
• Work and communicate with all levels of an organisation to collaboratively innovate, design, and implement cloud transformations. 
• Bring an acute sense of market trends and the challenges facing our clients, to deliver lasting and sustainable organisation transformations.
• Contribute to the growth and success of a top-tier consulting practice including our market offers, knowledge and the overall strategic goals of the practice. 

 
As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
• Internal Contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
• Learning & Development – Training to support your career development and the skills demand within the company, certifications etc.

Your Profile

You’ll bring experience in transforming businesses through technology and re-defining the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in some of the following areas

• Proven experience in managing operating model transformations with ability to work internal & external stakeholders 
• Experience of delivering business outcomes through your consulting skills to develop cloud operating models utilising agile and lean principles as well as process flow mapping
• Understanding of how how operations, architecture and organisational design need to change for cloud operations to be set up successfully
• Practical experience with ITILv4 best practices and frameworks, including Incident Management, Change Management, Problem Management, and Service Desk operations
• An ITILv4 Foundation or higher-level certification demonstrating formal training and understanding of ITIL processes will be highly valued
• Knowledge of cloud security best practices and compliance requirements, ensuring that cloud environments are secure and adhere to industry standards and regulations
• Experience in implementing platform based operating models & designing organisation structures that enables to enhance cloud value 
• Proven track record of establishing and maintaining strong relationships with key stakeholders, acting as a trusted advisor. 
• Experience in developing and implementing tailored client engagement strategies aligned with business objectives. 
• Evidence of having successfully delivered and led advisory engagements, driving positive outcomes and developing opportunities to deliver follow-on work
• Experience in leading and supporting sales efforts, as well as shaping deal and engagement commercials
• Evidence of managing teams, including multiple workstreams in complex delivery environments

Nice to have skills
•    Some understanding and experience with DevOps principles and practices
•    Understanding of different elements of a cloud adoption strategy including the structure and functions within a Cloud Centre of Excellence (CCoE)

What You'll Love About Working Here

No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It’s really rewarding. And it’s also really varied. You’ll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time..

We are delighted to have received the “Glassdoor Best Places to work UK’ accolade for 4 consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page

Diversity and Inclusion

At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.

To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about.  In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.  When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.