User Experience Designer - Consultant - Digital Factory (London/Manchester/Glasgow)

At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want.

 

By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future.

 

About Capgemini Invent

 

As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion

 

 

Our brand promise “Get The Future You Want” reflects our passion for people and technology and highlights the company’s commitment to inclusion and sustainability. 
An important aspect of ‘Get the Future You Want’ is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable).  We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success.  When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client.

Get The Future You Want

 

See what it’s like to work at Capgemini Invent, visit our Glassdoor page

 

An overview of the role:

As a User Experience Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. 
 
Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations.  

 

What you'll do:

 

 

• Use different techniques to identify and understand users and their needs, so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs. 
• Design accessible and impactful products and services for some of our public and private sector clients.  
• Employ a wide range of skills, interviewing users, creating detailed plans, understanding and extrapolating data, facilitating workshops, presenting research findings and more 
• Visualise, articulate and solve complex problems and concepts, and make disciplined decisions based on available information and research evidence.  
• Apply technical knowledge and experience to create or design interactive prototypes, both products and services.  
• Understand and resolve design-centric disputes across varying levels of complexity and risk.  
• Lead and guide teams, setting the pace, ensuring teams are delivering.  
• You can work in a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid Agile delivery.  
• Communicate effectively across organisational and technical boundaries, understanding the context and making complex and technical information simple and accessible for non-technical audiences. 

Skills you'll need:

Essential:

• Grounding in user-centred design, from concept to final delivery. Knowledge of which tools, process or methods to use and how to bring an agile delivery team along with you. 
• Experience working with Government Digital Service (GDS) service standards, using GDS design principles
• Experience using a range of design tools such as Figma, Sketch, Adobe XD, Invision Studio, Axure etc. 
• An empathetic approach and ability to listen to the needs of technical and business stakeholders, and interpret them in a way that is clear for both audiences.  
• Ability to present designs and justify decisions you’ve made using an evidence-based approach.  
• Proven ability to create high-quality, compelling design concepts and artefacts such as personas, service maps and wireframes. 
• Experienced in rapid paper and digital prototyping. 
• Understanding of what good digital services look like and how to design in an inclusive, accessible way. 
• Evidence of Working with User Centred Design colleagues to synthesize insights and act on the outcomes. 

 

Bonus: 

• Ability to build prototypes using code to create dynamic prototypes using HTML, CSS and Javascript. 

 

Potential is also just as important to us as having the required skills. If you have the right mindset and you’re passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. 

 

The work:

No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It’s really rewarding. And it’s also really varied. You’ll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time

    

Collaboration and Innovation:

We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you’ll get to know the customer’s needs and challenges, demo innovative solutions and quickly solve problems. It’ll help you discover unexpected answers together. 

 

Why Us?

 

 

Capgemini Invent UK is a winner at the Glassdoor Employees’ Choice Awards for the 3rd year running, placing in the top 20 employers in its list of the Best Places to Work in 2023.  

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• At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success.  
• Whilst we’re a global consultancy, we’re made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. 
• We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Content Designer community.  
• We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Content Designers and the chance to experience a wide range of different clients and industries. 

Diversity:
Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients.  We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs.

Learning and development:
There’s an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you’ll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams.

Work/Life Harmony:
We understand that everyone has varied lives and we want you to have a great work-life balance.  So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life.

CSR:

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for an 9th year.  When you join Capgemini, you’ll join a team that does the right thing. 

 
Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.
 
We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
 
In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.
 
More information is at available at: https://www.capgemini.com/gb-en/service/invent/