Resource Coordinator

Bressenden Place, London SW1, GB

Full-time

About us

We believe in the power of ingenuity to build a positive human future in a technology-driven world.

As strategies, technologies and innovation collide, we create opportunity from complexity.

Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

An innovation and transformation consultancy, we are over 3,200 specialists in consumer, defence and security, energy and utilities, financial services, government, health and life sciences, manufacturing, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Europe, and the Nordics.

PA. Bringing Ingenuity to Life.

As a member of our internal resourcing team, you'll manage the placement of consultants within your business unit to client assignments. The Resource Coordinator provides resourcing and administrative support to Resource Managers as they suggest and place consultants on assignments, considering their skills, capability, availability, circumstances, and personal development while balancing the client and the business unit’s needs.

This is a central role within our firm that involves regular contact with the business unit’s management team, the consultants and Partners, the wider Resourcing team, and Corporate functions (HR, Finance). The environment is dynamic and ever-changing, moving at the pace of our clients’ needs.

Specific responsibilities will include:

Resource Management

• Conducting resource skills searches and issuing requests across the business which can be global.
• Issuing and responding to resource requests, internal to and external of business unit
• Supporting the scope, the rollout and implementation of firm wide resource initiatives e.g. refreshing the Skills Profile, new CV template and time forecasting applications.
• Championing of resource management policies and processes with the practice/group
• Monitoring utilisation

Resourcing/Operations/Sales meetings

• Attending the Weekly Resourcing Operational meetings
• Attend with Resource Manager the weekly resourcing ops /sales meetings for the Capability

Management Information

• Weekly resource availability and utilisation reports for Partners, Directors and Managing Consultants
• Availability of business unit across resource management team
• Weekly forecast time vs actual timecard reconciliation report

Resourcing Administration

• Ensure forecast time is updated on time and accurately
• Ensuring the forecast availability data is accurate
• Ensure CVs, Skills Profile or Consultant Directory are up-to-date
• Ensure the resource request tracker is up to date and well-advertised
• Provide resource management cover for other Resource Managers
• Monitor vetting across the group
• Data cleansing our Client management system

New Joiners and long term absence returners

Ensure all new joiners to the business unit are welcomed and all systems are up to date by:

• Attending assessment centres to meet with possible new recruits
• Being a key point of contact with new joiners, welcoming them and assisting with any questions they may have
• Conducting new joiner inductions, resourcing briefings and introductions.
• Ensuring the new arrivals have a clear understanding of the role of Resourcing and the requirements on them to support Resourcing.
• Pen Pic and CV review and coaching to ensure in line with guidelines
• Identifying and organising showcasing opportunities for new joiners
• Liaising with the PA Security Vetting team to ensure applications are progressing.

Relationship building

• Developing strong, trusted relationships with the business unit management team (Partners, Directors and MCs)

Personal attributes:

• Being a confident communicator and an effective listener
• Good at establishing rapport with others
• Handle changing priorities positively and constructively
• Problem solving
• Decision making
• Manage own time effectively and stay focused and organised under pressure
• Enjoy working as part of a team but also confident working independently
• Resilient

Knowledge and skills:

• Have a good knowledge of relevant IT and business systems and processes
• Contribute ideas to improve work processes
• Experience of working in a fast paced environment
• Ideally we are seeking individuals who have operated in a resourcing, project management or administrative role in a professional services environment previously.

Inclusion & Diversity

We believe that diversity makes us a stronger firm and look to employ people with different ideas, styles and skill sets. This diversity stimulates a rich, creative environment – one in which our people develop, and our clients enjoy enduring results. We’re committed to recruiting, promoting and rewarding our people solely based on their ability to contribute to PA’s goals, without regard to their sex, race, disability, religion, national origin, ethnicity, sexual orientation, age or marital status.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us on recruitmentenquiries@paconsulting.com