frog - Digital Marketing Transformation Consultant - Social Media Experts - Hybrid Working

Functional areas
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Who are frog?


We work with our clients to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. From working with Steve Jobs on Apple’s design language, through to reinventing Disney’s Theme Parks and partnering with Porsche to turbocharge their products, we’ve spent six decades on the cutting edge of design. Now we’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications

Joining 2,000+ frogs means joining the “pond,” a global network of studios, each with a thriving, vibrant culture. frogs are curious, collaborative, and courageous. Three beliefs underpin our culture and frame the type of people who excel at frog:
•    Being a challenger brand: a home for rebels and disruptors who want to do their best work
•    Making our mark: fanatically improving our world and having real impact by crafting things people love
•    A belief in the power of emotion; and in not compromising on quality

Working at frog means being empowered to meet the moment and Make Your Mark on every project, in your studio, your community and in the world at large. 

Who are the Brand & Content Team within frog?


We work with CMOs to design, deliver, and optimise new marketing strategy and capabilities. We work with our clients to solve some of their trickiest challenges, so they can sustainably grow. We work across the full marketing ecosystem, covering customer awareness, acquisition, engagement, retention, and loyalty.


The Role


•    You’ll define, design and deliver marketing, customer service and commerce capabilities that deliver industry-leading customer experiences.
•    You’ll work with CMOs to reinvent their marketing strategy ensuring impactful, disruptive marketing executions that deliver engaging experiences.  
•    You’ll help our clients tailor and adapt their experience to the wants and needs of their customers through digital technology innovation and land real transformation.
•    You’ll help organisations seize new opportunities and realise value quicker by trying new things, testing-and-learning, not being afraid to fail (quickly) and critically being able to rapidly scale and                integrate successes for true competitive advantage.
•    You’ll be involved in innovating, designing and delivering organisational change across marketing, sales and eCommerce teams at clients who are undergoing a radical shift into Digital requiring new        technologies and ways of working.
•    You will inspire clients on how to optimise their engagement strategies with consumers across all touch-points along the path to purchase. 
•    You will demonstrate a vision for the future of consumer engagement and how to meet the needs of the digital, connected consumer, and help client develop propositions to deliver this vision.
•    You’ll advice clients on how customer data can be used to optimise all aspects of an organisation including marketing, consumer engagement, innovation, e-tail and ecommerce as well as the operational processes which enable these. 
•    You’ll work at the leading edge of the industry acting as an advisor to tier one organisations, helping them to deliver and embed digital capabilities, supporting processes, operating models, and governance. 
•    You will be working closely with technology delivery partners on behalf of our clients, bridging the gap between business and technology to delivery great, digitally-enabled consumer experiences.

You may be working with clients from any industry (Consumer Products, Retail, Technology, Media, Utilities, Public Sector, Financial Services, Automotive, etc.)


What You'll Have

We don’t expect anyone to be an expert at everything. We have built a diverse team who play across the marketing ecosystem. You will need to be comfortable working in both your primary capability
area, and across roles that you’re less familiar with.

We’re looking for individuals who have experience in at least one of the marketing capability areas below:

Marketing Strategy & Enablement
Capability design
Brand management
Campaign management
Customer lifecycle management
Marketing research & testing
Marketing portfolio management & product pricing
PR & comms strategy
Marketing consent & data privacy
Marketing operating model design
Sales & marketing integration
Marketing agency management

Marketing Activation & Technology
Data driven marketing
Performance marketing
Shopper marketing
Social media
Ecommerce & D2C
Content management
Measurement & optimisation
Audience segmentation
Marketing technology (e.g., Salesforce, Adobe, Sprinklr, CRM, DAM, DMP, CDP)





What We Look For


Successful consultants will be:
    Highly motivated and a self-starter
    Versatile with the ability to adapt across projects and capability areas
    Comfortable dealing with ambiguity
    A creative storyteller with strong presentation skills
    Able to lead workshops with senior stakeholders
    Keen to continuously learn, develop, and take-on feedback


For those being considered at Senior Manager / Director level you will likely bring:
    Experience responding to client briefs and pitching to clients
    Experience shaping project teams and commercial proposals 
    Experience managing client accounts (contracts, invoicing, resourcing, pipeline management, etc.)
    A strong network to engage with frog 


What You'll Do


One of the exciting things about joining frog is that no two days are the same, and everyone’s experience of consulting will look slightly different.
There are three core components to the work we do.
Project Delivery where you work along-side a client to solve their challenges, Sales where you craft an approach to respond to a client’s needs, and Thought Leadership where you develop points of
view on industry hot topics to position frog in the market.  

What We Offer You


Although experiences within this role are unique, everyone can expect the following:

 An extremely fun, welcoming and friendly team to get to know and work with
 A breath of opportunities that will push you outside your comfort zone whilst being fully supported by subject matter experts
 The chance to work in a fast-paced environment surrounded by ambitious and pro-active individuals
 A wealth of learning opportunities including funding for various accreditations (e.g. Adobe, Salesforce, Microsoft, Sprinklr, Tealium)
 Hybrid working at our modern office with free soft drinks, snacks, and a bar on Thursdays 



Equal Opportunities at frog


frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

frog is a global business with teams working from every corner of the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English.

Since June 2021, frog is part of Capgemini Invent


As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses.

Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.

Make Your Mark

Job information

Firm: Capgemini Invent

Location: London


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