Service Analyst

Firm
Location
London, United Kingdom
Education
Benefits
Competive
This job is no longer available

Bressenden Place, London SW1, GB

Full-time

Company description

About us

We believe in the power of ingenuity to build a positive human future in a technology-driven world.

As strategies, technologies and innovation collide, we create opportunity from complexity.

Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

An innovation and transformation consultancy, we are 3,300 specialists in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Netherlands and Nordics.

Our hybrid way of working is designed to help you plan your work and your life. We want decisions about ‘where to work’ to be governed by ‘the work we need to do’ – whether that’s at client sites, offices/labs/studios, or remotely from home.

We have five principles which will help us balance both creating a high-performance culture that delivers for our clients and the firm, and being understanding and inclusive to individuals, and the teams in which we all work. Our principles are: we put your safety first; we trust PA people; we respect difference; we are responsive to clients and we are responsive to individuals and teams.

PA. Bringing Ingenuity to Life.


Job description

PA prides itself on working with our clients in innovative and challenging ways. We are looking for someone to join our team and support the delivery of UK PACT (Partnering for Accelerated Climate Transitions), a flagship programme under the UK’s International Climate Finance (ICF) portfolio. The programme is jointly governed and funded by the Foreign, Commonwealth and Development Office (FCDO) and the Department for Business, Energy and Industrial Strategy (BEIS). The UK is committed to tackling climate change and is investing £11.6bn via ICF over the five years to March 2026. UK PACT supports middle-income partner countries to accelerate their clean growth transitions, meeting the demand for high-quality skills and expertise aligned with UK leadership and experience. UK PACT seeks to strengthen relations with partner governments through building capacity in key partner institutions, whilst raising the visibility of the UK’s work in this field.

PA are managing the Expert Deployment Team as part of this programme, where we are responsible for facilitating skill-shares between UK experts and host country organisations to help developing countries accelerate their climate transition.

What you’ll be doing

We are looking for a Service Analyst who will be responsible for:

· Working collaboratively with FCDO and the UK Embassy network to understand the scope of skill-shares

· Supporting the Country Leads with the selection of best fit experts to support delivery and preparing logistics for deployments

· Supporting the programme with regular operational reporting, performance analysis and data management to support programme management. This includes managing and updating the Learning Platform, Roster Management Database and Recruitment and Vetting trackers

· Creating new content for the UK PACT website and maintaining the Skill-shares and Secondments page

· Managing monthly expert timecards and invoices and logging all programme expenses in the finance tracker

· Bringing creative solutions to enhance the delivery of the managed service


Qualifications
  • Enthusiastic team player willing to ask questions, work collaboratively and be part of a hard-working and dedicated team
  • Exceptional organisation, prioritisation and time management skills with the ability to respond swiftly to different demands from both management and the client
  • Able to work independently in a small team and take on workload responsibilities
  • Ability to communicate effectively with both colleagues and clients at all levels
  • Confident with data management, analysis and manipulation for reporting purposes
  • Knowledge or interest of the climate change, international development, sustainability and low carbon sectors

Qualifications:

· Relevant work experience in project management preferred

· Higher education qualification in a related social sciences field is desirable


Additional information

Benefits

  • Private medical insurance
  • 25 days annual leave with the opportunity to buy 5 additional days
  • Company pension scheme
  • Annual performance-based bonus
  • Life and Income protection insurance
  • Tax efficient benefits (cycle to work, give as you earn)
  • Additional optional benefits (Dental, critical illness, spouse/partner life assurance)

Inclusion & Diversity

We believe that diversity makes us a stronger firm and look to employ people with different ideas, styles and skill sets. This diversity stimulates a rich, creative environment – one in which our people develop, and our clients enjoy enduring results. We’re committed to recruiting, promoting and rewarding our people solely based on their ability to contribute to PA’s goals, without regard to their sex, race, disability, religion, national origin, ethnicity, sexual orientation, age or marital status.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us on recruitmentenquiries@paconsulting.com

Job information

Firm: PA Consulting

Location: London, United Kingdom

Education:

More jobs