Business Support Co-ordinator

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Who you’ll be working with:

At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want.

By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future.

About Capgemini Invent

As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion

Our brand promise “Get The Future You Want” reflects our passion for people and technology and highlights the company’s commitment to inclusion and sustainability. 
An important aspect of ‘Get the Future You Want’ is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable).  We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success.  When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client.

Get The Future You Want

See what it’s like to work at Capgemini Invent, visit our Glassdoor page 


An overview of the role:

This role will be to help ensure the operational resilience of our Capability and Sector teams. Given the scale of our growing business, the ongoing successful business performance is driven by the compliance of our teams to all mandatory process. 

You will play a pivotal role in ensuring our teams are aware of all the deadlines, know how to follow the processes and know where to go for more detailed help.

The Work

You will gain a lot of experience in a very short amount of time, understanding both how our core processes work and the reasons behind why these processes are so fundamental to our being a successful business. Typical activities will include:
•    Ensuring our teams are all familiar with our core processes, the timelines these run to and the importance of following these processes on time. 
•    Following up with individuals who are non-compliant and chasing for completion 
•    Provide greater visibility of where our team members are located, and help resourcing find potential team members who are located closer to a client
•    Supporting our major teams as they plan events – helping coordinate logistics. 

Why this role?

Key expectations from this role include:
•    Driving up our organisational compliance to all key business processes (timecards, annual leave , expense policy adherence, mandatory training, knowledge management).
•    Enhancing our onboarding process for new joiners, ensuring they are aware and trained on the mandatory processes and how to complete the necessary information in various tools to ensure compliance
•    Providing reporting support to our team leaders.

Why you?

•    You will have proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers.
•    Track record of being a completer/finisher with a great attention to detail.
•    You will to be able to prioritise and proactively manage multiple projects whilst working to tight deadlines.
•    You will have good attention to detail and enjoy working with data with strong Excel and Powerpoint as well as have strong verbal and written communications in both formal and informal settings 
•    Comfortable working with people to achieve your desired outcome, recognising everyone that you work with is different.


Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients.  We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs.

Work/Life Harmony

We understand that everyone has varied lives and we want you to have a great work-life balance.  So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.

More information is at available at:


We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about.  In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.  When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances.

In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.

More information is at available at:


Job information

Firm: Capgemini Invent

Location: London