Business Change Consultant

Functional areas
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The Role On Offer

In Business Technology Solutions (BTS) we specialise in navigating our clients through the complexities and interdependencies of technology-enabled change programmes. We focus on technical delivery, providing the capabilities that ensure our clients realise their IT-enabled ambitions and benefits.

Business Transformation Consulting (BTC) is a growing team of 80 consultants with a huge amount of combined experience and qualification. We partner with our clients to both design their business and change their business, all the while guiding them along their transformation journey. We use our best-practice “4C” model to do this:

  1. Clarifying and understanding the vision for change
  2. Ensuring that the client has the capability to sustain the transformation journey
  3. Working with committed and engaged stakeholders
  4. Making sure that the change continues to deliver against the business case.

The knowledge that exists within our nine BTC capability teams helps drive this, sharing best-practice thinking and methods in the following areas: Culture Change; Value Management; Training; Business Change; Operating Model Design; Communications & Engagement; Process Consulting; Maturity Assessment; Product Owner, Agile BA and User Research.

Most importantly, our culture is key and it defines who we are: we always put our clients first, our style is collaborative, fun, innovative and agile, and we roll up our sleeves and get it done. This means that we are able to form close relationships, not just with our clients but also internally with our Capgemini colleagues.

Your Role

As a Business Change Consultant in BTC you’ll work on a range of transformation projects across different industries. You will understand our client’s business needs and creatively shape and refine business solutions to meet those needs. We are recruiting across all levels of experience.

As a Business Change Consultant, you will work with our customers and Capgemini colleagues to deliver sustainable business change that realises the business outcomes. Typically, our approach centres on technology enabled change, from large-scale ERP programmes to smaller, digital application development and everything in between. You will work as part of a team to deliver aspects of target operating model and organisational design, stakeholder engagement, learning and business change impact and readiness. You’ll need to be comfortable working in both waterfall and agile methods of transformation.

We believe in a practical, structured approach to business change, an approach that works hand in hand with the technical aspects of the project and that focuses on the organisational and people aspects of sustainable business transformation.

You will help manage and coach junior colleagues both on your project and within BTC. You will also have the opportunity to utilise your knowledge and expertise to reshape or create new offers and services for our clients.

Your Profile

As a Business Change Consultant, you will be a natural problem solver - curious, tenacious and driven to find the right answers. You will want to collaborate with our clients to understand the needs of their business and its customers and then identify, design and implement the business change improvements and technology products that will allow them to achieve their business goals. You will be adept at engaging all key stakeholders to make sure that the change will be a success for the client.

  • Fantastic consulting skills – facilitating workshops, solving complex problems, writing documents, delivering compelling messages, gaining trust, managing teams
  • An understanding of digital technology and the opportunities it brings to business transformation
  • Proven experience and expertise in the application of the following business change elements with particular emphasis on digitally-enabled business transformation and business change in an agile environment
  • An open mind, ready to adapt to the current fast-changing agile and digital environment
  • Involvement in sales and pre-sales related content, presenting and managing proposals
  • Experience in various delivery models and methodologies, including agile and lean techniques
  • Experience of coaching or managing small teams of other multi-functional colleagues

Why Capgemini Is Unique

At Capgemini, we help organisations across the world become more agile, more competitive and more successful. Smart, tailored, often-ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that’s as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too.

Capgemini is proud to represent nearly 130 nationalities and its cultural diversity. Our holistic definition of diversity extends beyond gender, gender identity, sexual orientation, disability, ethnicity, race, age and religion. Capgemini views diversity as everything that makes us who we are as an organization, including our social background, our experiences in life and work, our communication styles and even our personality. These dimensions contribute to the type of diversity we value the most: diversity of thought.

We want to make sure that we find the right people to work in our teams, and we know that working full-time isn’t necessarily right for everyone, so we’d love to hear from you if you feel you’re a great fit for this role and would like to work flexibly. As an example, some of our team members work four days a week, but travel across the UK during their working days.

Get the Future You Want

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.

Job information

Firm: Capgemini Invent

Location: London


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