Senior Manager | Operational Excellence | Advisory | Dublin/Cork

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Line of Service



Not Applicable



Management Level

Senior Manager

Job Description & Summary

To support our strategic growth initiative, we are searching for a Senior Manager with a background in operational improvement and excellence. We are seeking an individual who is excited to contribute to the growth of our team, our people and the offerings which we bring to our clients.

Operational Excellence Senior Manager, Dublin

PwC Ireland- Bring Your Experience, Grow Your Skills, Unlock Your Potential!

 Our PwC Consulting Operations Excellence Team is a community of problem solvers with diverse experiences who combine human ingenuity, expertise and innovative operational solutions to deliver sustained outcomes for clients. We leverage use proven practices and methodologies (such as Lean and Six Sigma) to deliver meaningful operational change for our clients across public and private sectors

To support our strategic growth initiative, we are searching for a Senior Manager with a background in operational improvement and excellence. We are seeking an individual who is excited to contribute to the growth of our team, our people and the offerings which we bring to our clients.


Purpose-led work you’ll be part of

As part of the Operations Excellence team you will have the opportunity to work with like-minded, successful  individuals supporting our clients to achieve operational excellence in an ever changing, exciting operational landscape.

You will be part of a team who use a range of business solutions (e.g. process intelligence, intelligent automation) to generate insights and solve client problems by connecting people, processes, and technology. 

The successful candidate will demonstrate a passion and dedication to deliver the best outcomes for our clients, will collaborate within our team and use their operational experience and skills to provide an exceptional service to our clients.

Responsibilities include but are not limited to:

  • Scope and deliver operational excellence projects within agreed deadlines and budgets

  • Deliver projects that support strategy achievement by designing new business models; streamlining processes and implementing sustainable business changes

  • Facilitate engagements with clients using digital process tools on opportunities to release capacity, increase operational efficiency, remove waste and errors in operational functions

  • Use recognised business / process modelling tools (e.g. BPMN / UML), methodologies (e.g. Lean) and digital accelerators to support project delivery

  • Oversee and deliver formal and informal reports and presentations

  • Collaborate with PwC teams (in Ireland and internationally) to understand industry and operational excellence developments and identify new client opportunities

  • Lead, prepare and present compelling proposals for new client work

  • Contribute operational experience knowledge to develop operational excellence solutions that PwC can bring to our clients

  • Coach and mentor client and PwC team members on operational excellence methodologies and practices

  • Understand the role of technology and automation in the context of our Clients’ business models and identify opportunities for PwC to invest in innovative technology enablers/platforms/partnerships

Experiences and skills

  • 10+ years’ experience – either in industry or Consulting / professional services

  • Experience of leading operational excellence projects

  • Experience of operational excellence methodologies and or digital enablers and solutions (e.g. Celonis, ActiveOpsTM, Digital Twin, RPA)

  • A relevant primary or advanced degree e.g. business, management, MBA or equivalent

  • A relevant operational excellence qualification (e.g. Lean Six Sigma Certification)

  • A people leader with experience developing teams

  • Ability to effectively communicate, both verbally and in writing, with different audiences

Unlock your potential with PwC Ireland

We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.

Enjoy PwC’s perks

We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (

Being appreciated for being you

Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.  We believe this so much that we have signed up for the Business in the Community Elevate Pledge. (

You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at

Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us at for more information.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Government & Public Services (G&PS), Pharmaceutical Industry, Retailing

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

Job information

Firm: PwC

Location: Dublin