Senior Director | Analytics | Strategic Communications | London

About The Role

We provide our clients with a comprehensive view of strategic communications that leverages our integrated suite of services, including financial communications, corporate reputation, transaction communications and public affairs in all the major markets around the world.

The Strategic Communications practice of FTI Consulting is one of the world's most highly regarded communications consultancies. We offer a broad base of disciplines across a variety of specialist sectors including financial services, retail and consumer, natural resources, energy, public affairs, real estate, professional services, technology media telecoms (TMT), healthcare and life sciences. We serve as trusted advisors to management teams and Boards of Directors seeking to seize opportunities, manage crises, navigate market disruptions, articulate their brand, stake a competitive position, and preserve their permission to operate.

Our data science and analytics group, part of our Digital and Insights practice, is seeking an entrepreneurial and creative Senior Director to help fuel the next stage of its growth. The Senior Director will work in close collaboration with our EMEA Head of Data and Analytics and the practice leadership to lead the London team and grow our business intelligence and data science work. The role will also sit on our London Operations Team for Digital and Insights.

The successful candidate will lead analytics projects for clients, spot and secure new opportunities, lead and coordinate team members, advance new business efforts, deliver actionable insights and promote our data-driven working culture. They will also work in unison with other subject matter experts to create holistic solutions for clients and will champion the work of our wider Digital and Insights practice across the business.

What You'll Do

  • Identify growth opportunities and secure new client engagements in the data analytics space
  • Run analytics projects for clients as the primary point of contact
  • Lead, coordinate, motivate and teach team members, ranging from analysts to communication experts
  • Accurately identify and frame client challenges and propose data-driven solutions
  • Design and manage projects in the areas of audience & influencer insights, conversation & media analysis, campaign & message performance, event assessment and more
  • Combine and further develop our data services to solve complex challenges for our clients, especially regarding their communication and reputation efforts
  • Detect hidden patterns, identify trends, reveal drivers, predict developments, visualize similarities and differences, and otherwise leverage data to deliver actionable insights
  • Develop and manage project scopes, timelines and financial parameters
  • Collaborate with other experts on the research, planning and development of data-driven projects
  • Support new business efforts by delivering data-driven insights to inform our approach
  • Support the development of thought leadership surrounding emerging trends and issues
  • Promote the value of analytics and insights to advance our data-driven culture within the firm
  • Work closely with a diverse, global team of data and digital experts on clients across the world

How You'll Grow

FTI Consulting can offers excellent training (internal and external) and career development opportunities, a supportive and friendly environment and the opportunity to achieve your potential.

Qualifications & Experience

Basic Qualifications
  • Proven expertise in turning information into actionable insights
  • Proven track record in business development - end to end pitch and credentials management
  • Strong intellectual curiosity and exceptional critical thinking
  • Ability to translate abstract and technical concepts into simple language and relatable ideas
  • Passion for tackling challenging problems and skilled in handling ambiguity and uncertainty
  • Experience with media and conversation analysis
  • Talent for establishing rapport and growing relationships with client and colleagues
  • Ability to direct, inspire, galvanize, and coach junior team members
  • 8 years of experience in a data and analytics environment
  • Proficiency with digital listening tools (e.g. Brandwatch/Talkwalker)
  • Experience in scoping and managing analytics projects
  • Appetite for learning and teaching others
  • Ability to work with a geographically dispersed team
  • Capability to work with other subject matter experts on joint solutions
  • Strong sense of data and artificial intelligence ethics
  • Excellent English

Desirable Qualifications
  • Work experience in consulting
  • Foundational programming skills in Python, SQL and/or R
  • Statistical skills and experience with statistics programs (e.g. Excel/SPSS/STATA)
  • Expertise with data visualization tools (preferably Tableau, Gephi)
  • Expertise in journalism, media, communications, or marketing
  • Additional language skills

#LI-DH1 Our Benefits

Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits.

We offer a competitive benefits and wellbeing program including private medical insurance, dental insurance, life insurance, income protection, flex critical illness cover, 5% employer pension contribution, holiday buy, discounted gym membership, interest free travel loans, paid volunteer hours and corporate matching for charitable donations, and much more.

About FTI Consulting

What makes us unique? With more than 6,250 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.

FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes. For more information, visit and connect with us on Twitter (@FTIConsulting), Facebook and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.


Job information

Firm: FTI Consulting

Location: London



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