Management Consultant – Process Improvement (Glasgow)

As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 12,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 325,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion

Get The Future You Want

As a globally renowned technology and digital leader, we have the responsibility, the ambition, and the means to contribute to solving major societal questions that are shaping our future world. Invent for Society aims to value how social impact is part of the fabric of what we do.

Our Intelligent Process Excellence consultants are at the forefront of digital process and operations transformation. You will have the opportunity to work across sector, whilst having the scope to shape your career towards a specific capability set or sector as you develop within our organisation.

You will be working alongside some of the industries leading process experts, with a wealth of experience in Lean, Six Sigma, Robotic Process Automation (RPA), Process Mining, Execution Management, and other Intelligent Automation technologies. Delivering through a range of difference methodologies such as Agile Scrum and SAFe.

No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It’s really rewarding. And it’s also really varied. You’ll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time.

We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you’ll get to know the customer’s needs and challenges, demo innovative solutions and quickly solve problems. It’ll help you discover unexpected answers together.

As an IPE consultant you will join a team that is tight knit, friendly and committed to the development of our people. You will have the power to shape the impact you have in IPE, choose the expertise you want to build, and learn core consulting skills that will allow you to excel in-front of any client.
As a Consultant or Senior Consultant, you will have the chance to work across a variety of sectors and with a variety of clients. IPE is growing expertise and building capabilities to tackle the biggest questions in:

– Process Excellence – Delivering scalable, real world operational improvements through a data centric approach which leverages the power of Process Mining, Execution Management, Automation and Lean Six Sigma methodologies.

– Delivery excellence – Helping clients realise innovative solutions for their process challenges through ideation and our BA capabilities, helping them understand the end-user’s perspective with better accuracy and delivering the value of our process expertise in a way that in an iterative way that brings faster results, through Agile methods.

– Transformation excellence – Leveraging process and delivery excellence, in combination with broader capabilities supports our clients in their transformation journeys. Whether it be creating new business models, optimising business performance through intelligent automation or driving the sustainability agenda, we will work with business executives to achieve business objectives and strategies.

Typical roles our consultants will undertake include:
– Process Owner, Process Consultant, Automation Consultant, Scrum Master, Product Owner, Business Analyst, Delivery Lead.

You may already be a consultant, business analyst or you may be working within a change/continuous improvement team within a large organisation. You will have experience in some, if not all, of the three areas outlined above. We are looking for applicants with the following attributes:

Professional attributes:

Required –

– The ability to map and understand business processes and operations and identify improvements to drive operational efficiency
– A logical, analytical, and structured thinker with strong relationship management and influencing skills – often influencing senior stakeholder groups.
– Analysing and presenting complex processes and data in a logical, structured, and compelling manner
– Managing (senior consultant) and/or delivering (consultant) operations transformation/continuous improvement projects or streams of work
– Managing (senior consultant) and/or delivering (consultant) in small to medium sized teams to deliver tangible positive outcomes
Even better if –
– Understanding and experience of process optimisation tools, techniques and approaches and their application, such as Lean Six Sigma, Process etc…
– A strong awareness and/or experience in RPA (Robotic Process Automation) and Process Mining
– Understanding and/or experience of Business Analysis techniques
– Experience of delivering in an Agile / Scaled Agile environment

Personal attributes:
– You will be highly motivated, a self-starter, bringing a proactive, can-do attitude to project delivery, capable of working independently as well as in teams in a fast-paced project environment
– Possess a digital mindset and an interest in innovation to enable added value
– You will enjoy working in a collaborative team environment, providing direction, and helping others to develop.
– You will be able to anticipate and adjust positively to situations with clients that involve changing tasks and/or location, shifting priorities or ambiguity
– You will have excellent interpersonal skills, including an ability to listen to understand the client situation and the ability to communicate clearly and efficiently on potentially complex issues
– You’ll have a track record of successful delivery within projects or programmes working alongside other parties

IPE sits at the core of Capgemini Groups global strategic focus on Intelligent Industry, to lead truly cutting edge, transformational process improvements/change for our clients.

Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs.

There’s an endless amount to learn at Capgemini, and an endless number of ways to do so. So you’ll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another – collaboration is encouraged across all of our teams.

We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life.

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious
about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for an 8th year. When you join Capgemini, you’ll join a team that does the right thing.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.

More information is at available at: https://www.capgemini.com/gb-en/service/invent/