Executive Assistant (12 Months FTC)| People and Transformation, Strategic Communications

About the opportunity

We are looking for a proactive and adaptable EA to join the People & Transformation team within the Strategic Communications practice of FTI Consulting. This is a busy and varied role providing operational support to a Senior Managing Director and 3 Managing Directors plus ongoing project management. You will be working alongside a hard-working team with a warm and friendly network of colleagues across the global firm.

The Strategic Communications practice of FTI Consulting is one of the world's most highly regarded consultancies. We offer a broad base of disciplines across a variety of specialist sectors including financial services, retail and consumer, digital, natural resources, energy, public affairs, real estate, professional services, technology media telecoms (TMT) and life sciences.

Key Responsibilities

Support for Senior Leaders

• Schedule and coordinate internal meetings and manage diaries, coordinate client logistics and scheduling
• Provide extensive and complex diary management across multiple time zones as required
• Prioritising constantly changing demands from various internal and external sources tactfully and expeditiously
• Travel management
• Make and take calls in a courteous, professional and helpful manner at all times
• Collaborate with the other Team Assistants across FTI and the wider corporate support teams, including HR, Facilities, Finance and IT, to ensure smooth running of the team
• Assist with internal and external hospitality events including managing invites and attendance lists along with arranging venues and catering
• Maintain internal databases such as Salesforce, Chrome River and Carpe Diem

Project Management

• End to end project management duties for learning and development projects including responsibility for finance and accounts pertaining to all allocated projects
• Working with, booking in, and liaising with our contractors to ensure all arrangements are in place for client delivery and projects
• Act as a point of contact for internal and external invoicing and accounting issues, liaising directly with FTI's accounts team
• Develop a clear understanding of clients and related needs
• Attend meetings, calls and interactions with clients, when required, and take responsibility for project management, client logistics and action planning
• Establish a professional, regular business relationship with new and existing clients
• Act in a highly professional, knowledgeable manner
• Ensure all project filing is clear and internal databases are updated

Other responsibilities

• Assist with organising internal events for the team e.g., Christmas Party, Summer drinks and team off-sites plus other ad-hoc events if required
• Assist Practice Support Manager and cover as and when required
• Consistently look for ways to improve best practice in workflow, systems, business development activities and all projects, implementing as agreed
• Take a proactive role in problem solving and seek assistance when required
• Work collaboratively with team and FTI colleagues as well as the wider contractor network with the objective of developing excellent working relationships

Key relationships

Internal: 1 Senior Managing Director

3 Managing Directors

Practice Support Manager

Project Management & Consultant Teams

External: Clients

Prospective clients

Suppliers, visitors, delegates, and prospective employees

Person Specification

Education & Qualifications

• Educated to A-level or equivalent

Qualities & skills

• Commercial interest and understanding
• Excellent verbal and written communication skills
• Ability to work accurately and show close attention to detail at all times
• Exceptional organisational skills to include management of a very busy and everchanging diary
• Ability to juggle competing priorities and tackle last-minute tasks
• Experienced in working under pressure and to strict deadlines
• Capable of working autonomously, but as part of a team, supporting others, own workload allowing
• Ability to work in a flexible manner across multiple time zones
• Skilled in time and self-management, planning and prioritising own workload
• Proven track record of project management, working to agreed objectives and managing time effectively
• Systems orientated
• Assertiveness

Systems

• High level of IT literacy (Word, PowerPoint, Excel)
• Proficiency in using Salesforce is preferred

Experience

• At least 5 years' experience in a similar, preferably in a global role with a consultancy or professional services background

#LI-DH1About FTI Consulting

What makes us unique? With more than 6,250 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.

FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes . For more information, visit www.fticonsulting.com and connect with us on Twitter ( @FTIConsulting ), Facebook and LinkedIn .

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

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