Senior Advisor | Human Resources | Core Operations

Functional areas
About the Role

In FTI Consulting's Human Resources group, we safeguard our most important asset-our people. We range from recruiters to human resource specialists with expertise in learning and development, staffing, compensation, benefits, mobility and HR operations.

The GHRSC Senior Advisor responsible for dedicated support assisting in the daily operational aspects of the programs, policies, and processes of FTI's key HR transactions: including new hires, terminations, employment status/job data changes, benefits processes, and the data integrity of PeopleSoft within one or more segments.

What You'll Do

The GHRSC Senior Advisor (I/II) is responsible for providing higher level of support where Business Segment specific knowledge is required. The Senior Advisor works closely with Segment/Regional HR Business Partners and HR Advisors in supporting FTI's key HR transactions, policies and initiatives.
  • Build relationships with HR Business Partners and Regional/Segment Operations' teams and key stakeholders in the business
  • Act as primary point of escalation for HR Business Partners
  • Act as point of escalation for HR Advisor team
  • Responsible for end-to-end job data change management
  • Responsible for end-to-end offboarding including routine exit interviews
  • Responsible for end-to-end global mobility cases
  • Responsible for end-to-end leave management
  • Responsible for contingent workforce lifecycle management
  • Audit new hire data, job requisition coding, job data changes and related documentation
  • Lead medium size HR projects including business process consulting and related change management
  • Collaborate with HR Advisors for project-based initiatives
  • Assist with performance management and annual compensation review process
  • Manage Tier 1 employee relations cases
  • Assist with advanced reporting across all HR systems as requested by segment
  • Review, develop and communicate HR policies and processes
  • Responsible for documenting process changes and employee content, as well as creating and maintaining Knowledge Articles
  • Assist in training efforts for HR Advisors
  • Provide support to ad hoc processes and projects

How You'll Grow

You will be joining an HR team in the EMEA region covering Business Partnering, Talent Acquisition, Learning and Development, Benefits and HR Operations.

The HR team is a fantastic platform to deliver an HR career, learn and continue to professionally grow.

Qualifications & Experience
  • Minimum of a Bachelor's degree from a four-year College or University or equivalent
  • Experience working in HR field focused on projects, process improvement and change management
  • Demonstrated ability in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word)
  • Experience across multiple HR functions including HR data updates, payroll, benefits, compensation, and recruiting a plus
  • Excellent written and verbal communication skills
  • Superior time management and organization skills
  • Strong attention to detail and accuracy
  • Problem-solving skills to identify and resolve issues
  • Demonstrates team player skills

Preferred Skills:
  • Experience with CRM Software (e.g. ServiceNow), HCM Software (e.g. PeopleSoft), SAP, Learning Management System (e.g. SABA), Onboarding platforms (e.g. SuccessFactors Onboarding), Performance Management system (e.g. Career Navigator), Leave Management system (e.g. TeamSeer) is a plus
  • Experience troubleshooting across multiple platforms/systems - demonstrated technical ability
  • Continuous improvement mindset and a passion for measuring results through data and metrics a must
  • Ability to multitask in a highly dynamic environment and manage own work to meet deadlines
  • Demonstrates flexibility and adaptability according to the changing needs and priorities of the organization
  • Ability to handle multiple ranges of tasks, projects and deliverables with wide latitude for independent judgment and initiative
  • Strong relationship builder/ at all levels with a client service mindset
  • Ability to demonstrate a high level of confidentiality and discretion at all-times
  • Advanced proficiency in Microsoft Excel (VLOOKUP, Pivot tables, etc.)
  • Fluency in French, German or Spanish language

The GHRSC Senior Advisor II needs to meet additional competency requirements:
  • Recognized for functional / technical expertise
  • Proven ability to mentor and coach by assisting team members to anticipate client needs and understand the big picture
  • Proven ability to build positive relationships and trust with stakeholders
  • Proactive identification of process improvement opportunities
  • Active contribution to and/ or leadership in department projects and initiatives
  • Continued skill development through on-the-job learning, certifications and / or training programs #LI-KM 1
Our Benefits

Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:
  • Competitive salary and bonus plans
  • Generous paid holidays and paid time off
  • Annual paid volunteer hours
  • Corporate matching for charitable donations
  • Free snacks and drinks

About FTI Consulting

What makes us unique? With more than 6,250 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.

FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes . For more information, visit and connect with us on Twitter ( @FTIConsulting ), Facebook and LinkedIn .

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. #LI-KM1

Job information

Firm: FTI Consulting

Location: London



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