Internal Content Analyst

We are Alvarez & Marsal, an leading independent global professional services firm, with more than 5,000 professionals globally. Our firm excels in problem solving and value creation for our clients. Drawing on a strong operational heritage and hands-on-approach, our professionals work closely with organisations to help tackle complex business issues and maximise value.

We take our hands-on culture seriously and replicate that internally at A&M. Our internal professionals work closely with the business units they support, holding high-profile roles. We are seeking an Internal Content Analyst to support our internal content delivery for A&M EMEA. There are a number of content responsibilities that need to be kept up to date across our ever increasing A&M EMEA staff footprint. The successful candidate will play a vital role in supporting content creation, specifically taking ownership for some activities around our new joiner content creation requirements, but also supporting other content creating roles that exist in A&M.

The ideal candidate will be able to create, and with support both edit and publish certain short-form pieces of content including images. Our messaging needs to be clear, consistent, attract attention, and generate interest across all our staff. If you can help create this type of content across several mediums, and seek to keep us innovating when it comes to comms - then we’d love to meet with you!

Our firm has many different divisions and regions, and this person will work with these groups to leverage content. This role requires the keen ability to multi-task in order to deliver a wide range of content activities. Given this aspect of the role is important to the success of the role you will be a natural business champion who loves working with people and their content – bringing it to life and giving it energy.

What you bring

• Bachelor’s degree or equivalent qualification in a relevant field

• Related work experience in a similar role, possibly as part of an internship or sandwich course placement

• Exceptional written and verbal communication skills

• Knowledge of Microsoft 365 and SharePoint Online

• Good project management skills

• Able to successfully multi-task

• Outstanding customer relationship management skills, able to manage expectations, delivery timescales, and agree outputs

Your general qualities

The ideal candidate will be looking for a challenging role in a dynamic, entrepreneurial and evolving environment and will have experience in dealing with tight deadlines, multitasking and the ability to build and maintain relationships across all levels of seniority. 

• Motivated by constant learning and desire to build something meaningful

• Entrepreneurial

• Ability to deliver high quality results, often in a time-constrained environment

• Flexible/adaptable and creative thinker

• Results-oriented mindset

• Team Player

• Positive and “Let’s Get it Done” attitude; willing to pitch in where needed and demonstrate a willingness to assist with tasks outside immediate key role requirements for the benefit of overall organisational success

• Good at connecting the dots

• Capable of synthesizing information

• Close attention to detail

• Strong interpersonal skills with ability to effectively interact with multiple stakeholder groups and senior management

Your responsibilities
 

You will fulfill a wide range of varied content creation activities by interacting directly with A&M stakeholders from all divisions and across all levels. More specifically your responsibilities will include:

• Work with EMEA leadership team and local marketing personnel to support communication initiatives by creating engaging content and identifying ways to increase market awareness and engagement

• Oversee new joiner content creation, including image management

• Contribute to the aggregation, editing, distributing and development of content for the intranet home page and other communication channels

• Drive engagement across the business, encouraging adoption of content and content platforms

• Build relationships & partner across other shared services to best support business units in the achievement of their content goals, particularly HR

• Establish and maintain relationships with third parties, and coordinate internal resources

• Identify priorities and manage multiple workstreams coordinating activities across the business ensuring deliverables are in line with due dates

• Support EMEA & SBU level content repositories (e.g. Photos and Bios), promoting adoption through innovate sharing approaches

• Investigate and promote new solutions within SharePoint or otherwise, to repurpose content to reach our internal audience

• Identify internal and external communication solutions and trends and best practices; communicate, sponsor and if approved, promote these to business unit contacts

• Suggest other channel innovations

Desirable skills and experience

• Experience of working in a professional services, or similar firm

Diversity & Inclusion

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity and we foster inclusiveness. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Voluntary Inclusion

It is Alvarez & Marsal’s policy to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, sexual orientation, gender identity, family medical history or genetic information, political affiliation, military service, pregnancy, marital status, family status, religion, national origin, age or disability or any other non-merit based factor in accordance with all applicable laws and regulations.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.